The Operations Advisor
creates and maintains operational efficiencies to drive productivity within the
store. The Advisor role supports and empowers the Customer Experience, Tesla
Advisors, and Management teams to possess and utilize the tools necessary to
meet and exceed targets. You will proactively provide organization and support
to maximize performance and productivity.
To succeed at Tesla, you
must be energetic, highly organized, and hard working. You should have a
passion for sustainable energy and the ability to create exceptional client
experiences. While individual contributions will be recognized, teamwork is
essential to achieve the highest level of success. We will reward team players
who help others succeed and empower the team around them.
Responsibilities
Maintaining store facilities:
supplies ordering, work orders, vendor communication
Maintaining store fleet: coordinating
service, allocation Management
Maximizing Tesla Scheduling Service
calendar for drives and delivery
Support training, new hire onboarding,
organizing and/or executing validations
Compiling and running daily +
weekly reports to analyze store performance and improve
Prepare customer loan and DMV
documents prior to delivery appointment and confirm accuracy
Work closely with other employees
to ensure smooth transitions for customers toward a successful delivery
appointment
Maintaining brand and EHS
standards, cascading feedback or adjustments to local team
Monitoring and executing expenses
Keyholder responsibilities to
include opening/closing of store conducting morning/evening huddles and recaps
Demonstrate mastery of presenting,
selling and delivering the entire Tesla eco-system.
Perform additional
responsibilities as assigned to meet business need including Sales and Delivery
Requirements
At least 1 year of related experience
Must be at least 18 years of age
Ability to obtain appropriate state licensing,
where applicable
Must have and maintain a valid driver's
license and an acceptable and safe driving record
Ability to work evening hours, weekends and
holidays in a retail environment
Proactive team member who is goal-oriented
+ highly motivated
Proven ability to develop
collaborative relationships and act as a well-respected, trusted partner with
whom others want to work
Great attention to detail with strong
organization and communication skills
Positive, enthusiastic and
passionate mindset
Legal right to work in the
United States
Must be able to successfully
pass a pre-employment background check
Employee
Benefits
As a full time Tesla employee, you will receive full benefits from day
1 for you and your dependents.
Kaiser and UnitedHealthcare PPO and HSA plans (including infertility
coverage)
3 medical plan choices with $0 paycheck contribution
