Chief of Staff for Head of Corporate Responsibility Communications, JPMorgan Chase
This role supports the Head of Corporate Responsibility (CR) Communications at JPMorgan Chase by driving key initiatives, business objectives and operational management across CR Communications. In this role, you will act as trusted advisor and are responsible for identifying, escalating, and mitigating business risks. You will help expand the capacity of the Head of CR Communications through project management, coordination across teams, and on-time delivery of key priorities. The ideal candidate is an energetic strategic advisor and project manager who will help articulate CR Communication's vision and continued value to the Firm. A key factor of success for this role is coordinating priority projects and objectives that include communications aspects within the CR Department, working with Government Relations, Global Philanthropy, Community Engagement, Sustainable Finance, Research & Policy and others, as well as Line of Business Communication groups.
Primary responsibilities include:
Support the Head of CR Communications in managing the organization across the Communications team by staying one step ahead to help manage priorities effectively, coordinate activities, and track critical deliverables
Help manage the Head of CR Communications' time and priorities effectively and bring together a cohesive story of the work we do and the value to the Firm
Identify communications responsibilities and shared priorities with Government Relations, Global Philanthropy, Community Engagement, Sustainable Finance, Research & Policy and other CR Department teams and Line of Business partners to streamline work
Work closely with other Chiefs of Staff and Business Manager counterparts within the CR Department and other Line of Business Communication functions to coordinate key initiatives, projects and deadlines
Drive innovation, new ideas and better ways to work across CR Communications
Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance)
Develop and support senior level strategic presentations and project management, including decks, briefs, talking points
Serve as a connection point across CR Communications and the CR Department where needed
Help develop annual CR Communication priorities, track progress against them, including mid-year and end-of-year reports recapping the team's work
Guide members of the CR Communications team on best practices and end-to-end solutions and continually look for process improvements
Work with financial partners and leadership team to track overall budgets including forecasting, planning, headcount, accruals and reconciliations
Extract data from multiple sources and deliver in a unified format
Partner with relevant external service/infrastructure providers
Represent the Head of CR Communications and team in respective internal/external working groups
Crisis management issues as needed (reputation risk, Government Relations)
Flexibility with new projects that come up
Qualifications
Able to forge strong internal relationships across a broad range of functions
Self-motivated, tenacious and able to work with high degree of independence
Excellent written and oral communication skills
Able to both define and deliver to conclusion a strategic agenda across multiple groups
Strong analytical and problem-solving skills with ability to analyze large data sets and present conclusions concisely
Excellent project management and organizational skills
Attention to detail with logical thought process
Ideally, we are looking for candidates with the following qualities:
8-10 years of work experience
Bachelor's degree in Business, Finance, Economics, or other related area
Previous product knowledge and/or prior Business Management experience
Expert communicator who can collaborate closely with the CR Communications team, internal stakeholders, and senior leaders
Highly motivated self-starter with excellent time management/prioritization skills
Extremely organized project manager who is energetic and dynamic in style
Superior judgement and experience managing highly confidential information
Previous knowledge in budget management, planning and forecasting
Deep knowledge of JPMC's business model, organization structure and performance metrics and ability to get things done
Presents well to senior and global business heads
Resourceful - intuitive in finding information and the right connection points
Commitment to integrity and fostering an inclusive culture
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
