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Commercial Bank Data & Records Management (D&RM) - Project Management Senior Associate at JPMorgan Chase Bank, N.A.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Chicago, Illinois

Job Description:

The Centralized Records Management Program (CRMP) is a firmwide initiative focused on ensuring proper control of the full lifecycle (from creation to destruction) of all records in the Bank. To align with firmwide activities, CB has established a program management office (PMO) to interact with all CB lines of business, teams and functions to ensure compliance with firmwide expectations.

The CB D&RM Project Management Senior Associate will support the CB Data & Records Management Program Lead who has primary responsibility for overseeing overall records management compliance and assisting with broader CB Data Governance program initiatives. The CB Data & Records Management Project Management Senior Associate will develop project plans and lead workstreams targeted to manage program deliverables, remediate areas with identified gaps and implement compliant go-forward processes.


  • Provide connectivity between firmwide programs and CB efforts at the direction of the CB D&RM Program Lead
  • Participate in governance forums, lead meetings and drive action to address requirements
  • Assist with executing CB's project plans required for assessing and addressing policy requirements and gaps; initial prioritization will focus on Electronic Document Management Systems (EDMS)
  • Drive action to identify and address risk/issues
  • Set incremental, reasonable expectations for stakeholders to achieve that ultimately result in completed remediation and/or establishment of go-forward Business as Usual (BAU) processes
  • Facilitate cross-functional working groups to drive day-to-day progress against initiatives
  • Support team leads in their implementation of records management processes, policies, procedures, guidelines, training and communications
  • Gather and report metrics to monitor progress against records management goals, objectives risks and issue; Support PMO lead with regard to Records Management Governance Forum preparation
  • Support communication and reporting of key metrics and effective senior management presentation materials relating to project progress, recommendations, and decisions
  • Serve as a point of contact for the escalation of records management risks and issues
  • Provide program support to the broader CB Data Governance program
  • Support managing, maintaining, and archiving pertinent project artifacts (status reports, key decisions, etc.)


  • 3+ years Project Management and/or consulting experience
  • Experience managing technology and process improvement projects
  • Records management and shared drive related experience is a plus
  • Strong executive presence and interpersonal skills to motivate teams to action
  • Ability to clearly articulate ideas and lead cross-functional teams
  • Strong analytical skills with an ability to provide thoughtful impact analysis
  • Ability to work with data to develop metrics and recurring reporting
  • Advanced excel skills allowing for the creation of metrics and reporting, including pivot tables, etc.
  • Creation of presentation materials; PowerPoint proficiency
  • Banking & Financial Services industry experience including Commercial Banking preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans