At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.

Overall Purpose: Has a working knowledge of both primary and secondary research methods and practices and is familiar with both qualitative and quantitative analysis methods. Applies human behavior principles and methodologies to research problems in order to design the best customer experience. Develops user-experience research plans, collects data, moderates design testing sessions, facilitates workshops with internal and external skateholders and delivers research reports based on an understanding of how to interpret design principles and standards to evaluate effective designs.

Key Roles and Responsibilities: Has advanced knowledge of UX research methods and design principles. Can independently manage multiple large- scale projects involving the management of both internal and external talent. Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources.

Education: Preferred Bachelor of Science degree in Human Computer Interaction, Interactive Media, or Human Factors Engineering or equivalent experience. Experience: Senior-level, real- world experience in design (8-10 years) with working knowledge of managing projects independently. Supervisory: No

Ready to join our team? Apply today!

AT&T and TPG signed an agreement to form a new entity, DIRECTV, which will own and operate AT&T’s U.S. video unit consisting of DIRECTV (consumer and business satellite services), AT&T TV and U-verse TV (excluding U-verse network assets). When the transaction closes, the job you are applying for will become part of the New DIRECTV.  Transaction is expected to close in the second half of 2021.  Until closing, this role will be a part of AT&T’s U.S. video unit. For more information, please click here.