In addition to working in the natural beauty of San Diego, we offer competitive, progressive benefits including complimentary meals and employee discount benefits.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

Rancho Bernardo Inn is recognized as one of Condé Nast Travelers Readers’ Choice Awards, Top Southern California Resorts, US News & World Report’s Top San Diego Hotels, a member of Preferred Hotels & Resorts and has received the AAA Four Diamond award for over 40 years.

The TO GO ATTENDANT'S essential purpose is to serve and deliver food and beverages to guest rooms, pools, meeting rooms, and other locations on and off-property in adherence to the guidelines and Standard Operating Procedures of Rancho Bernardo Inn and JC Resorts. 

ESSENTIAL DUTIES, include but not limited to:

•To understand and respond to all guest needs and requests in a timely and professional manner.

•To follow specified procedures to provide prompt, efficient, and gracious customer service to hotel guests including answering department telephones, taking and delivering orders, and preparing and presenting guest checks.

•To deliver food and beverages to local residences utilizing a company-designated mode of transportation such as a golf cart or automobile

•To keep hotel corridors free of used plate ware, glassware, silverware, and disposable items at all times.

•To impeccably polish glassware, silverware, and plate ware.

•To prepare espresso drinks, non-alcoholic drinks, and alcoholic beverages in a timely manner.

•To follow all specified procedures to correctly handle all cash, credit, and gift certificate transactions and to correctly use Micros Point of Sale System (or other similar technology).

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must have at least one year of experience in food service, and a complete understanding of the room service department. Hotel experience is preferred. Experience with Micros Point of Sale systems preferred. A valid County of San Diego Food Handler’s Card is required. A valid California Driver’s License, and clean driving record is required.

SKILLS AND APTITUDES: Detail oriented. Organized & efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

WORKING CONDITIONS: Ability to work mornings, afternoons, evenings, late nights, weekends and holidays, five shifts per week. Constantly moving between in and outdoor environment. Spends approximately 60% of shift in temperature-controlled, clean, and well-lighted Room Service area, guest rooms, and public areas. Spends remaining 40% of shift outdoors, while delivering food and beverage orders to rooms. Room Service area is small, somewhat confined, and located in between an outside door and the Veranda kitchen. Temperature varies according to season. Makes frequent trips to the kitchen where air may be moist, warm, and odorous from cooking foods. Kitchen floor is uneven, and may be slippery from moisture and grease. Bi-level structures. Extensive property. Possible exposure to blood-borne pathogens.

PHYSICAL DEMANDS: Stands/walks approximately 70% of shift. Sits/drives approximately 30% of shift. Constantly required to handle and move objects weighing up to 40 lbs. over short to moderate distances. Bends, stoops, pushes, and lifts to perform routine job tasks. Flexibility and good reflexes required to operate electric cart. Must be able to work well under pressure. Frequent use of stairs, daily.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Rancho Bernardo Inn | 17550 Bernardo Oaks Drive| San Diego, CA 92128

www.ranchobernardoinn.com                           HR direct line: (858) 675-8442     

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