Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Location: Madison, Wisconsin
Apply now and we will let you know how you can become part of our REMARKABLE UW Health team.
We are seeking Patient Scheduling Representatives and Specialists to:
This interview event is intended for:
· Candidates who do not currently work for UW Health (current employees should apply directly to the job posting through Oracle Cloud).
· Candidates who have not completed a Human Resources (HR) interview within the past 12 months. If you have had an HR interview within the past 12 months, please apply directly to the job posting you are interested in through the UW Health Careers Site at www.uwhealth.org/careers.
Education:
Minimum – High school diploma or equivalent.
Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Work Experience:
Patient Scheduling Representative:
Minimum – Six (6) months of previous experience in an office or customer service environment.
Patient Scheduling Specialist:
Minimum – One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Required Skills, Knowledge, and Abilities:
Scheduling at UW Health is undergoing a redesign to better serve our patients. As part of this redesign our scheduling positions are changing as well! Scheduling positions at UW Health will eventually fall into 3 types of positions:
If you are hired into a department that has already gone through the redesign process you will be hired into one of these positions. However, if you are hired into a department that has not yet undergone the redesign process, it is likely that the scope of your role and/or the location you report to may change once your area goes through redesign.
Physical Requirements:
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.
Work Schedule:
60% - 100% FTE, 24-40 hours per week. Scheduled shifts generally are between the hours of 7:30 AM - 5:30 PM, Monday through Friday. Hours may vary based on the operational needs of the department.
University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Learn more about this opening - Patient Scheduling Representative
Learn more about this opening - Patient Scheduling Specialist
UW Hospital and Clinics benefits
UW Medical Foundation benefits
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