Job Description:

Cognizant Technology Solutions is seeking a full-time Mail Clerk in Timonium, MD.

Monday – Friday: 8:00am-4:30pm

100% office-based

Job Purpose

Responsible for all aspects of mail, incoming and interoffice.  Responsible for scanning in all hard copy documents into a digital format.

Duties and Responsibilities include the following and any other duties as assigned by the supervisor:

1. Retrieve incoming mail, sort and distribute accordingly.  Ensure mail is picked up and distributed in a timely and accurate manner.


2. Receive external documents from fax, email, and regular mail.  Determine document type, scan to appropriate account or route to appropriate departments.


3. Scan internal documents to appropriate accounts.  Enter account information as necessary and enter appropriate notes according to document type. Prepare and mail documents.


4. Performs other activities and responsibilities as assigned.


5. Follows Company policies and procedures as set out by Company management.  Completes job duties and assignments timely, accurately and with a professional attitude and appearance.  Maintains a positive and cooperative relationship with clients and other Company personnel


6. Maintains a regular, predictable attendance and has the ability to keep a regular work schedule.


7. Adheres to PPM Corporate Compliance Plan.

Requirements

• High school diploma or equivalent required. Associates degree or Bachelor's degree preferred.


• At least one year of experience in a professional office environment is required; experience in health and/or auto insurance preferred.


• Working knowledge of computer functions including the internet, and computer software such as Microsoft Office Suite.


• Must have high degree of initiative, judgment, discretion, and decision-making.


• Demonstrated ability to work independently and follow-through on assignments with minimal direction, along with a high level of attention to detail.

A wide variety of Medical/Financial Benefit Plans are available to all full-time employees of Cognizant and are available on the 1st day of employment.

• Earn 17 Days PTO during your first 12 months


• 10 Paid Company Holidays


• Employer paid Life Insurance


• 401K with Employer matching


• Choice of 3 different Health Insurance Carriers


• Other benefits include but not limited to, plans and discounts for transportation, child care, employee assistance program, family support programs, Pet insurance, auto and home insurance and cell phone carrier discounts.  

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Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Revenue Cycle Management	NA	Desired
2	Accounts Receivables	NA	Desired

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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