JOB DESCRIPTION

LEAVE YOUR MARK ON A BETTER WORLD.

COLLABORATE WITH AMAZING PEOPLE.

MAKE CHANGE HAPPEN.



At North Highland, we believe in doing great things together. With you. With our clients. With a perspective on actions today that shape tomorrow. As the world's most innovative, collaborative consulting group, we've built a space to share ideas like never before. Do you have the skills, passion and commitment to transform industries for the better? Think you can bring your A-game every day? If so, join us. We like big thinkers with action on the brain...



Why North Highland? Every choice you make will give you the opportunity to grow. It's our employee ownership model - with plenty of coaching and personal development opportunities in the mix. For us, training doesn't have an off switch. You'll learn new things, both during and beyond traditional working hours. We want people who strive for the next level, then the next.



At North Highland, you're never a number. Our firm is large enough to scale up, test your mettle and tackle big challenges, but small enough that clients won't lose your face in a crowd. You're recognized individually.



We started as three leaders and a kitchen table. Which means we know expectations are made to be broken. Want to surprise us? Do it. Experiment and stretch yourself. There's room to grow as a budding entrepreneur.

Exciting work you will do:

• Configure and deploy Cisco switches and routers.


• Form and implement network security measures.


• Support and manage network connectivity across all infrastructure (internet, voice, cloud.)


• Support and maintain Microsoft cloud PBX with Microsoft Teams.


• Provide level 3 technical support to users.


• Available for on-call and/or emergency response and support as needed.


• Create and maintain continuity documentation.

What you need:

• Undergraduate Degree in Computer Science, or other IT related field with at least 1 year of hands-on experience supporting Cisco based solutions (routers and switches) Cisco Certified Network Associate (CCNA) certification.


• FortiGate experience a plus.


• Basic understanding of Azure Virtual Networks, and Microsoft cloud PBX.


• Experience in telecom user administration and troubleshooting end-user technical issues


• Ability to perform limited physical tasks, including lifting up to 50lbs


• Productivity - ability to complete assigned tasks with limited supervision.


• Accuracy of Work - detail oriented with good follow-up and follow-through.


• Business Acumen - demonstrates capacity to operate role in line with the business needs, requirements, and changes.


• Relationship Management - forms and maximizes relationships with the team through effective and timely communication, responsiveness, knowledge share, and a solution-oriented approach.


• Communication - good customer and people skills with ability to effectively work through a variety of methods, including email, Microsoft Teams, and telephone.


• Cultural Awareness - demonstrates and utilizes an awareness of our culture and how data impacts, informs, and influences our culture.

** Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.

Click HEREto apply

North Highland makes change happen for organizations who dare to be different. By melding workforce, customer and operational transformation, they are one of the world's leading consulting groups, with 65+ offices around the globe. They break new ground today so tomorrow is easier to explore.



For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.



North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.