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Project Support Specialist at WIRB-Copernicus Group

Posted in Other 30+ days ago.

Location: Eden Prairie, Minnesota





Job Description:


Our Project Specialists at ThreeWire are responsible for assisting the Project Managers in daily activities. Using project management methodology, support Project Managers in defining, designing and delivering client programs and results. Project Specialists are assigned to multiple ongoing programs in various states, responsible for various aspects of cross-functional team communication and delivery of information, and internal systems management.

This is a fantastic opportunity for someone who likes to learn, stay busy and develop their skills as a member of a project team, while learning more about the clinical research industry. We are willing to train as long as you're willing to learn.

Education Requirements:

  • Associates degree required. Bachelor's degree preferred.

Qualifications/Experience:


  • Microsoft Excel skills and proficient knowledge of MS Office programs

  • Strong organizational skills, ability to prioritize tasks from multiple stakeholders.

  • Exhibits ability to consistently meet deadlines.

  • Ability to work in fast-paced environment and support multiple projects concurrently and able to manage a variety of tasks.

  • Knowledge of clinical trials, healthcare, or other medical knowledge/experience preferred but not required.

  • Strong customer service skills.

  • Deliverable focused in a customer service environment.

  • Excellent written and verbal communication, and presentation skills.

  • Strong critical thinking skills required and attention to detail, with ability to work in matrix environment.

  • Must be proficient in English. Multi-lingual a plus.

Over time, you will be trained to perform these duties:


  • Participate in project kickoff, in-process, status, final deliverable and other project related meetings with cross-functional teams.

  • Create custom reports that highlight program results.

  • Make key decisions to prioritize resources for project delivery.

  • Drive the agenda and produce the minutes for internal and external project team meetings.

  • Responsible for coordinating multi-departmental timelines, analyzing data and providing input to Project Managers on an on-going basis.

  • Design custom reports for client delivery and review.

  • Assist with data entry and administration of database management.

  • Oversee call center activities and manage other vendor relationships and deliverables.

  • Perform quality control review of project deliverables and provide appropriate feedback ensuring adherence to customer contracts and request.

  • Assist in the creation of recruitment materials, including concept creation and management of the translation process, regulatory approvals, printing, and delivery.

  • Collaborate in the digital media creation and oversee delivery process.

About Us:

ThreeWire, a member of theWCGfamily of companies, is a leader in clinical trial recruitment and direct-to-patient marketing.Since 1999, ThreeWire has been helping pharmaceutical, medical device and biotech companies achieve their patient recruitment, enrollment and retention goals.


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