At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.
If you are a Field Service Engineering professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Houston, TX location, you will play a major role in the utilization of all resources associated with the development and generation of the service/field projects business segments. You also provide the matrix supervision to a large group of more Junior Field Engineer personnel in handling all aspects of these businesses in dealing with the customers. AS A FIELD ENGINEERING SPECIALIST, YOU WILL:
Contact customers to review and promote their needs for service, maintenance contracts, systems adds, and stand-alone system requirements.
Develop and direct the implementation of "engineered system" projects or systems adds utilizing current and non-current technologies.
Provide project management on large Division projects during installation, start-up, or where it is required to supervise PWS subcontractors (such as system installers).
Utilize highly specialized knowledge and skills in an advisory or technical assistant role to Division Engineers and Management on complex technical or related problems.
Recommend and justify additions to staff, interview and recommend the hiring or candidates for Field Engineering positions, review performance of field engineers assigned to his area, and recommend salary adjustments.
Follow negotiated changes which effect the scope of a project or program ensuring that the lower classified field engineers have sufficient technical and administrative support to perform efficiently and effectively.
Analyze, investigate and resolve customer warranty and policy claims. This requires an in-depth knowledge of the obligations and restrictions set forth by warranties and policies so that claims may be settled promptly and efficiently.
Become certified on divisional products where appropriate.
WHO YOU ARE:You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You set stretch goals and objectives, pushing individuals or teams to perform at higher levels.
REQUIRED EDUCATION, EXPERIENCE & SKILLS:
Bachelor of Science degree, or will consider 10 years of relevant experience in lieu of degree.
A minimum of 8 years of related field experience.
Experience Manufacturing Automation, Power Plant, Water / Wastewater, or Refining.
Willingness and ability to travel up to 75% (post COVID restrictions).
Must display a high degree of ingenuity, resourcefulness, and competence in day to day technical activities.
Be recognized as an expert in the industry and have demonstrated competence in related fields.
Legal authorization to work in the United States.
PREFERRED EDUCATION, EXPERIENCE & SKILLS:
Bachelors degree in Engineering, Computer Science or related discipline
WHY EMERSON?Our Commitment to Our PeopleWe invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership. Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave. Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us!. Our Commitment to Diversity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our Culture & Values and about Diversity & Inclusion at Emerson. Work AuthorizationEmerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity EmployerEmerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to idisability.administrator@emerson.com.
