Posted in General Business 30+ days ago.
Type: Full-Time
Location: Honolulu, Hawaii
Patient Access Representative - Hawaii - Accredo
**The selected candidate will work in the office at the following address:
677 Ala Moana Blvd., Honolulu, HI
Help patients understand their pharmacy benefits better. Use
the knowledge you gain from training, your problem-solving skills and support
from your team answer patient calls effectively. Help us keep track of our
patient interactions. While on calls, use your expert listening skills to get
to the heart of a patient's question quickly and document all interactions in
real-time. Ensure patients are equipped with the best advice. Identify and
empathetically address patient concerns and, if necessary, escalate
appropriately.
What You Should Have:
High School Diploma / GED required
1 year of relevant experience
Professional insurance experience is preferred
Professional pharmacy experience is preferred
General PC knowledge including Microsoft Office
Excellent communication skills (verbal and written)
What you'll love about working here:
Transform healthcare and contribute to our industry-leading
organization as a Patient Care Advocate. Our Patient Care Advocates are
dedicated team members who excel at customer service, helping us elevate our
patient care to new heights. In this crucial role, you are on the front lines
with patients, responding to phone inquiries and addressing each with care,
detail, and most importantly, empathy.
ABOUT ACCREDO
Through our range of health care products and services
offered, Accredo team members provide in-depth care for patients with chronic
health conditions like hemophilia, oncology, rheumatoid arthritis and growth
hormone deficiency. In addition to health care products, we provide
comprehensive management services - including outcomes measurement, counseling,
clinical care management programs, social services and reimbursement services.
By performing in these very high-touch roles, employees have a daily opportunity
to make a positive impact on their patients' lives.
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
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