This job listing has expired and the position may no longer be open for hire.

Pharmacy Prior Authorization Representative at Cigna

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Memphis, Tennessee





Job Description:

As aPrior Authorization Representative, you'llhelp our members by reviewing medication requests from their doctors and pharmacists. You'll be part of a dedicatedteam whichprovides information regarding pharmacy benefits and drug coverage. This role is on the front lines with patients anddoctorsoffices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Here's a little more on how you'll make a difference:



  • Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your teamtoanswer patient calls effectively.


  • Help patients get the medication they need. You'll research issues on benefits coverage with pharmacist and doctors' office and provide guidance to our patients about medication coverage.


  • Juggle multiple tasks without sacrificing attention to detail. You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.

What You Should Have:


  • High School Diploma / GED required

  • 2-3yearsof relevant experience

  • General PC knowledge including Microsoft Office

  • Excellent communication skills (verbal and written)

  • Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.





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