At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

JOB SUMMARY

Responsibility for the configuration and maintenance of a MES shop floor control system application, including components such as user interface, middleware, machine and test connections, dashboards, reporting, and implementation of these systems.

Must be able to perform all duties of the Enterprise Solution Specialist I.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Be proficient  and able to work independently l  in the overall business processes and system functionality for primary application module or functional area


• Full understanding of business process requirements with ability to identify process or system gaps and appropriate resolutions


• Have strong functional and/or system configuration knowledge in order to design solutions to fulfill business requirements with related functional and development teams


• Ability to write valid functional specification documents including understanding of table structures, fields and entity relationships.


• Ability to mentor ESS I  team members


• Effectively drive business system process and integration improvements with business process owners


• Serve as escalation point for troubleshooting issues per OLA and SLA


• Maintain thorough knowledge and in-depth field experience in multiple applications or modules, comprising emerging or job technologies required. This could include formal or self paced professional development


• May perform full configuration of more than one application module.  Perform advanced, customized configuration in at least one application module


• Provide functional advice and assistance to other IT teams as necessary


• Participate in the exchange of ideas and information within the project / department personnel


• Provide status updates of assigned projects to the project team


• Ask questions; encourage input from team members


• Communicate and provide regular updates to functional manager or supervisor


• Drive continuous improvement through trend reporting analysis and metrics management


• Assure that procedures and work instructions are efficient and not redundant


• Offer new ideas and suggestions for improvement. Identify and implement new configuration, procedures and processes that are considered “best practice”


• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority


• Confer with reporting manager and team on complex or unusual situations


• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization


• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific


• Interpret a variety of instructions furnished in written, verbal, diagram or schedule form


• Maintain discretion and confidentiality in all areas pertaining to the IT systems


• Understand and embrace business and IT strategic direction


• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.


• Comply and follow all procedures within the company security policy.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Experience with Manufacturing Execution Systems (MES)


• Understanding of cloud computing, microservices, IoT, Machine connections, test engineering.


• Cloud-first architecture experience leveraging at least one commercial cloud platform (i.e. Azure, AWS, OpenShift)


• Ability to perform Business Analysis functions.


• Experience with GUI/front end configuration in MES applications.


• Knowledge of a modern programming language (C#, VB.NET, Java, HTML5, etc.)


• Responsibility for the configuration and maintenance of a MES shop floor control system application, including components such as user interface, middleware, machine and test connections, dashboards, reporting, and implementation of these systems.


• Knowledge of typical manufacturing process flows.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Information Technology or Management Information Systems, or 4 years of equivalent external work experience in the business area from an IT and business perspective.


• Must have knowledge of Module configuration for specialization module.


• Must have one prior full cycle implementation or one prior full software development lifecycle experience.


• Or an equivalent combination of education, training or experience.

Preferred

• Understanding of security protocols and authentication, AD.


• Experience with common messaging patterns and have worked with at least one message queue/broker technology (AMQP, RabbitMQ, Azure Service Bus, ZeroMQ, ActiveMQ, etc...)

• Experience with multiple data stores (SQL Server, MongoDB, Redis, etc.)


• Previous experience building microservices and/or cloud first applications


• Prior experience building and deploying IoT solutions

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.