At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.

Responsibility Summary :    

•    Autonomously lead multidisciplinary teams of associates and leaders through the business analysis elements of strategic transformational frameworks in pursuit of discovery and innovation in cross-divisional and enterprise level efforts.

•    Lead the opportunity sizing and project evaluation of novel complex problem spaces and solutions with multiple variables and user groups.  

•    Lead the decomposition of prioritized solutions into human and business capabilities and sequence them for development.  

•    Lead the opportunity sizing and measurement strategy for cross-divisional and enterprise level efforts.  This may include identifying measures, tracking of measures influenced by the problem and solution(s) of an engagement from project definition through execution/release.

•    Identify, map, and communicate impacted processes and scenarios from an end user point of view.

•    Effectively communicate in verbal and written venues to senior level leaders the impact and analysis of the engagement supporting, and in comparison, to other firm priorities.

•    Quickly build trusting relationships. Provide coaching, feedback and guidance to squad members.

•    Demonstrate agility in ambiguous and complex circumstances to achieve the desired outcome. 

•    Provide day to day people and process leadership, without direct management authority, to a multi-disciplinary team made up of both leaders and associates.  (for the BA portions)

•    Lead alignment between design, business, and delivery workstreams to integrate business analytics, business capabilities, user and market research into the solutioning process to ensure outcomes delivered appropriately balance user value, business value, and feasibility.

•    Exercises strong critical thinking and sound judgment while independently making decisions within projects with some consultation and oversight from senior level associates and leaders.  In doing so, the analyst must:

o    Evaluate a range of potential capabilities including change management, design thinking, process design, process improvement, and project/program management to achieve the project's desired outcome

o    Gather and evaluate necessary perspective to independently make decisions without input from higher levels

o    Investigate and resolve escalations with varying and high degrees of complexity and impact

o    Identify and mitigate risk

•    Learn and communicate the principles of design thinking, process improvement, data analysis, business design, test & learn and change management to a wide variety of audiences to gain the buy-in and understanding needed to drive transformational change across the enterprise.

•    Contribute to the development and/or improvement of processes that have firm-wide benefits, changing the fundamental way the firm does business with regard to a particular client segment or strategy. Qualifications Required in the job:

•    Bachelor’s degree or equivalent work experience

•    5+ years of applicable work experience

•    Design Thinking experience, innovation, incubation, valuation, management consulting, stats proficiency, and direct or indirect people leadership experienced preferred

•    Demonstrated strong verbal and written communication skills, building relationships at all levels of the organization, and effectively tailoring messaging and approach to multiple audiences

•    Ability to quickly engage and inspire a diverse, multi-disciplinary team 

•    Expertise in systems thinking 

•    Change agility and comfort operating and flexing in ambiguity

•    Experience in Devops Methodologies (Scrum, Kanban, Agile, Waterfall, etc.)  desired

•    Experience with analysis tools/software like MiniTab, Tableau, etc, preferred 

•    IBM EDT Co-Creator badge required w/in 12 months of hire 

•    Some travel me be required