As a Site Reliability Engineer (SRE), you'll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.
Responsibilities:
Primarily troubleshoot priority incidents, facilitate blameless post-mortems for impactful issues
Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
Partner with development teams throughout the software life cycle ensuring sustainable software releases
Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
Build and drive adoption for greater self-healing and resiliency patterns
Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands
Participate in the 24x7 support coverage as needed
Participate in 12-hour day shift with alternating Wednesdays
Qualifications:
Bachelor's degree or equivalent experience in a software engineering or operation support disciplines
Mastery in at least two or more modern software languages (e.g. Python, Java, ,NET, etc.) with respect to designing, coding, testing, and software delivery
Adept in the development of automated tools, systems, and services in multiple technology domains
Adept in change and incident management, escalation and notification practices
Advanced knowledge of one or more infrastructure components (e.g. networking, cloud services, orchestration tools, containerization, compute, and storage systems)
Proficiency in service-level changes to a system and troubleshooting components
Experience with Unix-based and Windows operations systems
5+ years of application support experience
3+ Years of experience in application development
Basic knowledge of application development
Experience with Automation, WebSphere Application Server, Web servers (IHS, Apache, IIS), Autosys, Control-M, Control Center, Splunk, Grafana, Python, Shell scripting (Unix/Linux)
Experience with Cloud-based applications, deployment, monitoring and operations, Docker, Kubernetes, DB services such as Cassandra, ORACLE, DB2
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
