Job Description

Philanthropic Intelligence and Analytics is part of the Development and Alumni Engagement Department’s Development Services team and is responsible for providing forward-thinking analytics and ongoing systems application support to drive the success of alumni and development efforts.  The Manager, Philanthropic Intelligence and Analytics supports data-driven decision making by analyzing and interpreting data, building predictive models, and visualizing data analysis results.  This role also provides the administrative support of our CRM system, Raiser’s Edge NXT. 

ESSENTIAL FUNCTIONS

• Support philanthropic initiatives with a proactive data analytics program, including preparation of a variety of data analytics for managers and leadership.


• Develop tools, dashboards, and reports to help users’ access and analyze data, resulting in increased fundraising productivity. 


• Develop analytics around internal and external fundraising trends, alumni engagement, results reporting, forecasting, and predictive analysis for senior leaders. 


• Analyze data sets, including social media, to develop custom models to drive fundraising and alumni relations strategies.  Analyze campaign effectiveness, evaluate segment testing, and assess trends.


• Build data sets from multiple sources to create algorithms to predict future behaviors.


• Support business ad hoc analysis and reporting requests as needed to allow management to make informed decisions.


• Assist with updates of Raiser’s Edge NXT to improve operational efficiencies.


• Act as system matter expert for all queries and assistance regarding Raiser’s Edge NXT analytics.


• Leverage tools to integrate data across development functions and across institutional functions (i.e., Finance, Workday).


• Participate in efforts to standardize reporting across the Institute.


• Identify and communicate potential data integrity and other reporting issues.


• Make recommendations to improve fundraising outcomes and alumni engagement.

KNOWLEDGE AND EXPERIENCE

As Philanthropic Intelligence analyst you are expected to represent Sevens Institute by being responsible, punctual, and motivated to go above and beyond the call of duty. You must be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

• Bachelor’s degree in technical discipline with strong statistical emphasis preferred.


• 3+ years of systems, data analytics, or applied statistics experience.  Development analytics or systems experience preferred, Raiser’s Edge NXT experience a plus.


• Customer service orientation: ability to communicate and work well with all levels of users and management.


• Collaborative style and commitment to teamwork and cooperation.


• Strong reasoning and analytical skills, with a high level of attention to detail and active listening skills


• Experience working with business users and systems development areas in creating innovative, automated solutions to philanthropic problems.


• Predictive analytics and modeling are a plus.


• Crystal Reports experience a plus


• Experience with Tableau or similar data visualization software packages is a plus.

Key Competencies:

• Analytics and Data Visualizations
  
  
  • Determine possible solutions and solve the problem employing the most appropriate solutions.
  
  
  • Handle complex and/or escalated management inquiries.
  
  
  
  


• Enterprise Focus
  
  
  • Is driven by the employee’s needs and organizes and prioritizes work to meet those needs.
  
  
  • Proposes ideas and alternatives to resolve client issues
  
  
  
  

Compensation: Grade 6 Position

​Stevens values diversity and seeks candidates who can contribute to a welcoming climate for students, faculty and staff of all races and genders. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from qualified women and minority candidates as well as veterans and individuals with disabilities.

Department

General Submission Guidelines:

In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

Still Have Questions?

If you have any questions regarding your application, please contact Jobs@Stevens.edu

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.

Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.

Jeanne Clery Disclosure:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site: http://www.stevens.edu/sit/police