Build a detailed commercial roadmap, including vendors onboarding and business generated
Promote the marketplace to the network to grow awareness
Manage business operations to guarantee customers satisfaction
Oversee the development of customer relationships
Coordinate actions related to legal & tax as per local regulations
Vendors side
Screen the market and prioritize vendors, starting with already identified early adopters
Build an annual onboarding roadmap based on the business plan targets
Define specifications to be respected to onboard vendors
Assess vendors’ potential and manage the business developer for the successful onboarding
Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning vendors
Customers side
Reach marketplace sales target
Utilize customer statements to analyze savings and possible value-added services
Manage group of key accounts
Plan promotion campaign with our digital marketing department
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions
Strong focus on customer satisfaction, loyalty, and follow up; established customer-centric culture of communication, collaboration, and accountability resulting in top tier performance
Self-motivated, team player with daily focus on goals
Observation of safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
Qualifications:
A customer interaction background (8-10 years of experience) is required (sales, tech sales, etc…)
Strong motivation for digital and attractiveness for marketplace type of business
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have excellent written, verbal and interpersonal skills.
Must be able to handle multiple tasks efficiently and effectively.
Excellent knowledge of Microsoft Office Suite
Education/Experience:
Degree in technical and/or commercial field required
Minimum of 8 years of experience in management/technical/commercial capacity
Commercial, corporate strategy and/or marketing experience in energy industry preferred
Must possess intermediate Microsoft Office application skills
Excellent communication and customer relations skills
Excellent problem solving and organizational skills
Excellent interpersonal and team work skills
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee will work in a business office environment setting.
Physical Demands:
The employee is expected to travel locally and within the continental US up to 50% of the time.
