Posted in General Business 30+ days ago.
Type: Full-Time
Location: Dallas, Texas
About the Role:
The Federal Reserve Bank of Dallas is seeking a versatile Treasury Services Call Center Agent II to answer incoming calls from customers to take enrollments for direct deposit of their federal benefit payments, answer general inquiries and questions, troubleshoot problems and provide information. As the Call Center Agent you will process customer orders, bills and accounts, and applications for service, maintenance and termination.
You Will:
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we're creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Our Benefits:
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
This position may be filled at various levels based on candidate's qualifications as determined by the department.
(1) U.S. citizen, (2) U.S. national, (3) U.S. permanent residents who are not yet eligible to apply for naturalization, or (4) U.S. permanent residents who have applied for naturalization within six months of being eligible to do so.
The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.
If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.
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