Job Description:

JOB DESCRIPTION

Job Title: Maintenance Director
Supervisor: Executive Director and Regional Maintenance Director (*Dual Reporting Structure)
FLSA Status: Non-exempt, hourly
Date Approved: August 2019

OVERALL PURPOSE
The Maintenance Director ensures that the Community is maintained in a sanitary, attractive, and orderly condition and that the Community is kept in good repair and free from hazards. Electrical, plumbing, ventilation, heating and cooling systems must be in compliance with applicable laws; safety and fire regulations upheld; and federal, state and local building codes followed for efficient and safe operation of each building. This position provides direct oversight of the entire Maintenance Team and may supervise the Housekeeping department.
MINIMUM QUALIFICATIONS AND REQUIREMENTS
3 years experience in construction, maintenance, emergency repairs and/or roofing systems, or equivalent combination of work experience and education, showing progressively higher levels of responsibility.At least 2 years in a supervisory role, strongly preferred.Proficiency in basic carpentry, painting, electrical, and plumbing.Ability to develop scope of work, negotiate contracts and implement them.Ability to manage construction projects from $1,000 to $200,000, using multiple vendors.Working knowledge of new construction, remodel projects, roofing systems/repairs, and other related upkeep.Ability to perform and/or coordinate emergency building repairs, including obtaining and contracting subcontractors.Experience working on electrical and plumbing projects.Provide training for Executive Director and Maintenance Team in the operation of emergency systems.Ability to inspect and service or coordinate service for HVAC and emergency generator systems.Ability to coordinate and/or perform roofing system repairs and replacements.Ability to work a fluctuating work week or travel on assignments if needed, often on short notice.Ability to work in a team setting and be a positive team player.Demonstrated ability to communicate politely and effectively (in English), both verbally and in writing with residents and staff
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receive and approve invoices for completed work, coding and submitting them promptly and on time for payment.Develops and manages a preventative maintenance program for the purpose of ensuring the Community is maintained in a safe and orderly condition.Support the Executive Director regarding maintenance employment issues including hiring, job evaluations, compensation, and terminations. Work with Human Resources on any personnel concerns. In conjunction with Executive Director, mentor the entire Maintenance Team, developing tracks for team members to improve performance, take on additional responsibilities, and enjoy continued professional growth. Guide Maintenance Teams in the development and implementation of quality control benchmarks and procedures related to work orders and apartment turnovers.Assures maintenance and repair of Community interior, exterior, and equipment, including resident apartments, by performing or supervising maintenance tasks or facilitating such performance by outside maintenance services personnel, as directed by Executive Director and/or Regional Maintenance Director.Work closely with Regional Maintenance Director and Executive Director to mutually support operational goals and residents needs.Inspects Community and monitors Maintenance log daily to promptly address maintenance concerns. Ensures safe and compliant premises and equipment.Review initiatives (such as apartment turnover, work order responses, preventive maintenance, emergency preparedness, etc.) and lead/support the implementation and supervision of maintenance-specific programs.Develop, implement, and document fire drills and safety evacuation plans for the Community.Conduct regular inspections of life safety systems such as fire systems and e-call systems.Performs duties associated with Community emergency preparation and response systems, as directed by Executive Director.Maintains Hazardous Chemical Inventory and Safety Data Sheets according to Community Hazard Communication Program and local, county, state and federal guidelines.Review SDS as requested for potential exposure to hazardous chemicals and take necessary precautions.Maintain positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community.Perform limited plumbing, electrical, equipment and structural repairs on Community buildings, or special projects, as needed. Work with the Executive Director (or independent contractors) to assure that work is completed.Perform other duties as assigned by supervisor.
OTHER DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or othersMeet the assigned work requirements of the job. Regular attendance is requiredServe as a role model for all employees by displaying a responsible, cooperative, and positive attitudeRepresent the Community in a professional, courteous, and friendly mannerAdhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisorAdhere to and follow company policies, procedures, and standardsPromote resident advocacy and demonstrate excellent customer service at all timesMaintain personnel, resident and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Stand

X

Walk

X

Sit

X

Pushing, pulling and/or reaching

X

Grasping and fine manipulation

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Lifts Weight or Exerts Force

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Up to 10 pounds

Up to 25 pounds

X

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

The Company reserves the right to revise the duties set forth in this job description at its discretion.

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