Job Description:

We have a unique opportunity for someone to contribute their talents and strengths as Relationship Manager in our Alternative Investment team.
A COMPANY TO BE PROUD OF
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 25,000 clients and customers with precision and reliability because they count on us to deliver, every time.
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
DIVERSITY IS A STRENGTH
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
OUR VALUES
Our key values - Certainty, Ingenuity and Advantage - drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals .
A ROLE YOU WILL LOVE
The Relationship Manager is the primary contact between Computershare and its clients. Basic Relationship Manager responsibilities include ensuring that clients receive the services they've purchased and that those services are delivered in a manner that meets and exceeds the clients' expectations. The Relationship Manager coordinates all major client activities and works proactively to establish and sustain a strategic plan for managing the client's registered shareholder base.
Primary Accountabilities
• Successfully maintain client relationships, some of which will be global relationships .
• Manages multiple clients with aggregate revenue of less than approximately $2M.
• Act as the "conductor" of services for all assigned relationships.
• Effectively advise clients and manage client events
• Communicate new CPU products and initiatives
• Responsible for networking with client
• Identify opportunities to improve client profitability (revenues up/expenses down)
• Negotiate contracts effectively and ensure client profitability
• Establish a positive relationship with each client, as a consultative business partner
• Respond to all client inquiries in a timely manner.
• Ensures collection of receivables in accordance with Computershare's guidelines
• Assists key clients in implementing and sustaining a strategic plan
KEY QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
• Bachelor's degree (B. A.) from four-year college or university; or at least 5 years related experience and/or training; or equivalent combination of education and experience.
• Computer Skills - MS Office, SCRIP, Cosmos, Issuer Online, Investor Center
Language Ability
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and common business functions and equations. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the environment is moderate
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10 pounds. Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen). Speech/Hearing: Frequently interact with management, vendors, coworkers, industry constituents, clients and the public.

REWARDS AS UNIQUE AS YOU

• A choice medical insurance plans designed to meet your needs
• Dental & Vision insurance
• Life & Disability insurance
• Flexible spending and health savings accounts
• Employee Stock Purchase Plan
• Paid time off - You'll accrue 3 weeks your first year!
• Nine Holidays
• $1,000 Employee Referral Program
• Wellness programs
• Matching 401(k)
• Tuition Reimbursement
• Banking and investments plans
• Rewards and recognition programs
• Employee discounts for wellness, auto & homeowners insurance, wireless service and more...
• To learn more, visit us at www.computershare.com/mycareer .

Your career is waiting.
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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