Crown Castle works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. As the largest shared infrastructure provider in the United States, Crown Castle owns, operates and leases more than 40,000 cell towers, 80,000 small cells and over 80,000 route miles of fiber across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is a NYSE S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $85 billion.
Position Title: Manager Contract Development - 6E
Position Summary: Responsible for overseeing the daily production of contracts and/or other document deliverables from initiation through execution. Manage the team that ensures deliverables are legally sufficient and comply with company standards and customer expectations. Partner with business partners and customers, to forecast and manage deliverable timelines, including resolution of issues in a timely and professional manner to ensure deliverable targets are achieved. Continuously develop and advance the strategic and tactical goals of the business as impacted by trends in the industry including changes in rules, regulations, terms, and conditions related to contract development and execution.
Essential Job Functions
Manage the daily activities of the contract development and/or other document deliverables, including document execution processes and procedures.
Take a cross-functional, shared-responsibility approach in a centralized organization with contract development and document execution teams located in various offices across the nation.
Provide support in contract negotiations and serve as a contract matter expert.
Partner closely with the sales team to develop and execute deliverable strategies, complex contract strategies, business processes, and associated system and reporting requirements.
Closely partner with internal and external business partners and customers to define documentation requirements and forecasted deliverable timelines, including the resolution of any associated issues.
Collaborate with the Contract Analyst team to ensure the overall quality and legal sufficiency of contracts and/or other document deliverables are compliant with company standards and customer expectations, and achievement of business targets are realized.
Partner with Property Management Operations team to ensure seamless transition from contract development status to commencement status.
Review and analyze production activities and operational reports to establish and maintain staffing levels and ensure alignment with production volumes.
Continuously provide support and recommendations to improve systems/processes, analytical capabilities, and compliance oversight.
Implement innovative solutions in anticipation of, and in response to, changing business conditions, in alignment with business goals.
Assess administrative feasibility of deliverable and contract strategies, including interfacing with customers, making recommendations for deliverable process strategies, and monitoring ongoing results.
Collaborate with the Contract Compliance team to ensure accuracy and completeness of data in the various systems for information sharing, administration, and reporting.
Manage performance of employees, which includes personnel decisions regarding hiring, compensation, individual coaching and development, promotions, and discipline and termination of employees in accordance with company policies.
Sales experience and skills
Able to take ideas and turn into pilots
Education/Certifications
High school diploma or equivalent
Bachelor’s Degree in Business or related field preferred
Experience/Minimum Requirements
Minimum of five (5) years of experience in business operations and/or contract management, real estate processes, legal document development, production environment or related field
Other Skills/Abilities
Excellent leadership, communication, presentation and project management skills
Strong interpersonal, teamwork, organizational and work load planning skills
Proven customer service skills
Ability to create contract and deliverable procedures supporting strategic goals
Ability to objectively and critically evaluate proposals and review data
Innovative and able to invent and create opportunities
Previous negotiation experience
Knowledge of complex contract terms and conditions
Experience with real estate leasing/contract development, execution, and issues management
Understanding of business operations
Financial acumen skills
Organizational Relationship
Reports to: National Manager, Contract Development
Title(s) of direct reports (if applicable): Contract Coordinator, Contract Specialist, Contract Analyst
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. During COVID19 conditions, this role will work remotely to mitigate risk. Travel is required.