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Product Support Specialist at Medline Industries, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Chicago, Illinois





Job Description:

JOB SUMMARY:


  • To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory.
  • Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.


CORE JOB RESPONSIBILITIES:

  • Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position.
  • Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations.
  • Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.
  • Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.
  • Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis.
  • Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

Education & Relevant Work Experience

  • Bachelor's degree and at least 0-2 years of sales or customer service related experience.

Additional

  • Experience developing presentations for various audience levels.
  • Willing to travel at least/up to 80% of the time for business purposes (within state and out of state).





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