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Route Coordinator at BioReference Labs

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Elmwood Park, New Jersey





Job Description:


This is an exciting time to join our dynamic organization. OPKO Health is a diversified healthcare company that seeks to establish industry-leading positions in large, rapidly growing markets, including pharmaceuticals, diagnostics, and biologics. OPKO's diagnostics business includes BioReference Laboratories, the nation's third-largest and fastest growing clinical laboratory over the last 35 years, which provides diagnostic testing to physician offices, hospitals, and clinics, among others, and GeneDx, a rapidly growing genetics and genomics laboratory that applies cutting edge technologies to make efficient clinical diagnostic testing and interpretation available for individuals with rare and common genetic conditions. Come join our team and become part of something big, by making our patients and customers the highest priority.

We are looking for a Route Coordinator (40 hours per week) in our Elmwood Park, NJ location.

Schedule: Monday, Tuesday, Wednesday, Thursday and Friday 12:00pm-8:30pm

Position Summary:

The logistics coordinator is responsible for managing all aspects of routes and delivery, specifically with regard to customer satisfaction. As a logistic coordinator, customer satisfaction is a priority as this is how business remains successful. Responding immediately to client questions and complaints and notifying them of any delays in the delivery schedule is essential to this position. The Logistic Coordinator will be an integral part of ensuring daily client experience in the pick-up and delivery of specimens to Lab Operations

Duties and Responsibilities:

Duties may include but are not necessarily limited to the following:


  • Coordinating and communicating with couriers and transportation providers to ensure prompt and proper movement of specimens nightly to lab operations

  • Tracking nightly pick-ups and with follow up as needed utilizing transportation software to ensure no specimens are left at client site or courier vehicle

  • Respond to customer inquiries in a timely manner

  • Coordinate special pickups for client as necessary

  • Preparing monthly bills and invoicing utilizing Microsoft applications and online spreadsheet software

  • Ensuring that the quality of all services provided meets the required standards of client

  • Develop processes to ensure the supply chain is more efficient and organized

  • Strictly observe operating policies, procedures and service schedules

  • Present a professional image to clients and the public through appearance and interaction

  • Conduct post trip audit on Courier vehicle


Minimum Qualifications

  • High School diploma or equivalent

  • Microsoft Office Experience (Logistics software Preferred)

  • Excellent communication and interpersonal skills

  • Ability to work with minimal supervision and track multiple processes

  • Able to multitask and work in a fast-paced environment


Physical Requirement

  • Ability to work in lab environment

  • Sit for long hours of the day


BioReference Laboratories is an Equal Opportunity Employer





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