Job Description:

Are you looking for the opportunity to utilize your ability in technology? This opportunity will require IT Service Management duties and the ability to develop workflow automation. PREMIER Bankcard is looking for a friendly, outgoing individual to expand its team.

Potential career pathing opportunities available. We support a promotion-from-within philosophy for strong performers!

Compensation and Schedule

Competitive hourly pay with additional pay for working premium hours. Starting wage is determined based on prior work experiences.

Full-time Hours:

Monday - Friday 8:00 a.m. - 5:00 p.m.

Essential Duties and Responsibilities

• Previous Identity and Access Management experience preferred.


• Responsible System Design, configuration, and administration, Site and workflow creation, and form design.


• Manages problem diagnostics and resolution.


• Quality assurance testing and user acceptance testing.


• Optimizing system performance and security and storage utilization.


• Manages software diagnostics, installations, upgrades & training.


• Tracking and managing change request processes.


• Responsible for supporting the timely process through which end user issues and/or system problems are controlled.


• Responsible for project planning and project implementation.


• Administers and/or maintain specified systems.


• Manages all current and future applications and services through the Cherwell system.


• Administer, configure, and maintain IT Managed Services platform.


• Optimize system performance, security, and storage utilization.


• Collaboration within a team. Both daily functions and projects require a high level of teamwork.


• Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.

Skills and Qualifications

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• Working knowledge of Active Directory and LDAP.


• Powershell scripting for software delivery and automation experience preferred, but not required


• Strong written and verbal communication skills.


• Attention to detail with focus on continuous service improvement.


• Experience in Enterprise Application Management and Administration, such as McAfee, Altiris, Cherwell, First Data, Jack Henry, Office 365, Group Policy, Windows 10, and InTune, preferred.


• Previous experience with identity and access management preferred.


• Must be able to think critically and problem solve.


• Work effectively individually and as part of a Team.

Culture and Benefits

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some pretty epic parties—from concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities.

We’re Investing in You

• Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD&D, company match 401(k), long and short-term disability plans


• Generous time off plans including PTO, Sick Pay, and Bonus Days


• 401(k) – Dollar-for-dollar match up to 5% of total compensation, 100% employee-owned


• Growth plans and career pathways having the opportunity to receive a wage increase


• PREMIER Wellness Program


• Special discounts and pre-sell offers for Denny Sanford PREMIER Center events


• Paid community volunteer hours


• Special employee parties and incentives

 Application Process

To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at www.firstpremier.com/careers to view any status changes.

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

Experience

Preferred

• 3 year(s): 3+ years SQL query experince

Skills

Preferred

• Attention to Detail


• Verbal Communication


• Written Communication

See job description

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