Under general supervision, the Clinic Office Coordinator operates in the lead role of a Medical Assistant and performs front and back office duties, to include phones, data entry, and assisting in the examination process of claimants under the direction of a physician. Interviews claimants, measures vital signs and records information on claimants' charts, draws and collects blood samples from claimants, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests.
Essential Duties and Responsibilities:
Performs standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, and preparation of lab specimens for laboratory courier, pulmonary function test (PFT), arterial flow Doppler studies, and other clinical diagnostic studies assigned to meet the needs of the organization
Performs lead duties for optimal back office flow
Performs housekeeping functions such as: changing exam room table paper, upkeep of cleanliness of the office (exam rooms, bathrooms, waiting area, front office, lab room, medical equipment, etc.)
Responsible for day to day workflows under the direction of the Office Manager and/or Regional Manager
Implements new and revised office and clinical procedures under direction
Data entry and review of computerized worksheets manually completed by claimants
Reviews and edits reports in proprietary software application to ensure accuracy in context, grammar, spelling, and consistency.
Assists in the retrieval of diagnostic tests for scanning into propriety software application
Responsible for ordering and maintaining office and clinical supplies as directed
Works closely with supervisor to support efforts in budgetary objectives
Assists Office Manager in the personnel problems and promotes positive employee relations under the direction of the supervising Manager
Assists Office Manager and/or Regional Manager in staff scheduling and coordination of team member activities
Communicates issues and proposes solutions to management
Other duties as assigned to meet the needs of the organization
Competencies:
Knowledge of EMR and MS Office Suite software applications
The ability to organize plan and coordinate multiple tasks with a high sense of urgency and follow-through
Ability to work both in a team environment as well as independently
Ability to interact with providers, operational teams and clients
Must be able to multi-task in a fast-paced environment
Ability to demonstrate an understanding of applicable policies and procedures.
Ability to maintain conditions that ensure a healthy and safe working environment
Appropriate certification and experience as, a Medical Assistant, Phlebotomist, LVN, LPN, EMT, Military Medic, Hospital Corpsman, etc. required.
Technology driven medical data entry system experience or related computer data entry
First Aid certification preferred
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
