We are looking for L2 Application Support for an immediate need. This is a client-facing role the candidate will have regular interactions with various client managers.

• Windows  Services  Windows Server Admin  IIS Web  Powershell  Unix Shell  DNS  SFTP  SQL Querying  NET  Incident Management  Problem Management  Automation Supporting critical enterprise software via incident handling and service requests


• Performing maintenance on critical production servers Improving existing support materials and processes Joining an overnight coverage rotation for incident handling


• Perform Problem Management Root Cause analysis for applications they are responsible for Skills 


• experience Has 5 years of experience in support  ideally in an enterprise environment with a focus on software support


• Has a degree in an engineering or science


• area of study Is a quick analytical thinker and excellent problem solver under pressure can diagnose and reverse engineer a technical situation rapidly within a chaotic environment


• Can communicate clearly and excellently with a wide variety of people  functions and in a wide variety of formats verbally  in writing  etc


• Is extremely openminded  comfortable giving and receiving feedback  and will thrive in an environment that requires regular  passionate debate with extremely smart developers  support staff  and users Values truth and excellence at all costs  even if that means being wrong


• Has extremely high standards and a maniacally low threshold for errors  bad processes 


• Preferred candidates would also meet the following criteria Experience in a CNet environment


• Experience with SQL Server Experience in an enterprise technology environment familiar with ITIL standards and practices


• Experience working in or with a development team


• Technical understanding of enterprise infrastructure  load balancers  networking  operating systems LinuxWindows and security controls 

L2 Support 

Windows

.Net

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.  Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to work lawfully in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity