Job Description:

Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem.

As a Principal Solutions Architect, you will function as a focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team, to drive revenue creation and capture within the customer account portfolio.

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

* Provide technical leadership in support of key accounts and serve as engineering lead

* Work with Regional Sales Director to develop a targeted growth plan existing customers and net new customers

* Provide technical expertise to sales team and customers on designated solution focus area

* Establish credibility with ePlus sales team and customers as a true value added reseller

* Conduct customer facing presentations on ePlus' core competencies and technical solution offerings for assigned accounts and focus areas

* Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development

* Complete and author technical sections for RFP/RFI/RFQ responses

* Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus' recommended solution

* Develop and finalize solution architecture/design and detailed line item configurations and/or bill of materials (BOMs)

* Develop and finalize solution proposal and/or presentation of recommended solution

* Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation

* Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics

* Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams

* Assist sales team with mentoring of junior account managers as it relates to overall opportunity management and technical solution set

* Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc. as relevant

* As appropriate, assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution and assist in developing a 'get well' plan

* Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially develop or invest in

* Complete and/or register for training and maintain OEM certification(s) as requested and approved by immediate manager in accordance with assigned focus area

* Be proactive in highlighting and suggesting areas for improvement in the region's procedures, structure, reporting, etc. and proposing ideas and solutions to help improve these areas

* Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.

* Participate in weekly pre sales engineering conference calls with immediate manager and be prepared to review on a weekly basis the current pipeline of opportunities being worked on and forecast for the next 60 days the potential revenue associated to them, win probability, and estimated date of completion

* Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion

* Conduct ePlus branded "lunch and learns" as requested by management with customers in the region and identify sales opportunities arising from them

Your Corporate Responsibilities:

Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.

* Handle confidential matters and information professionally

* Conduct business in a professional, competent and ethical manner

* Adhere to corporate policies and procedures

Job Knowledge/Skills:

* Technical pre-sales experience

* Solutions selling sales cycle understanding

* Generating and presenting customer facing presentations

* Familiar with account planning, pipeline management and forecasting

* Ability to draft/compile well written bills of material and statements of work

* Advanced written and oral communication skills

* Seasoned in technical strategy and architecture steering, review, and documentation

* Ability to discuss and sell technical best practices and solutions to engineering and management level customer contacts and take ownership of completing the sale of technology solutions

Education and Experience:

* Bachelor's degree preferred

* 5 to 10 years of applicable technical pre-sales engineering experience

* Hold certifications commensurate with the technology and solutions focused on

Physical Requirements of Position:

Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands and/or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10-20 pounds of force occasionally.

ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Apply Now