The Program Specialist works within the Business Integration department as well supports MemorialCare Medical Foundation (MCMF) Strategic Services, to advance overall health system growth and development of strategic initiatives. The Specialist works independently to provide internal and external consulting and coordination of initiatives with leadership, partners, and project team members. Responsible for driving key strategic initiatives related to business growth, integration engagement, and operational optimization activities. The Specialist is expected to independently manage overall initiative implementation, timelines, key milestones, and resources. Will be responsible for regular project status and post-implementation project reporting. The Specialist will define requirements, gather data, and analyze information for high-level research and reporting to be used for leadership's business strategy analysis as well as for executive level communications. Works with departments to define key processes and coordinates with team to implement an application for departments to better manage processes.
Essential Functions and Responsibilities of the Job
Work directly with executive sponsors and team members to define the scope and objectives of key strategic initiatives
Utilize independent thinking and decision-making as part of project scoping and planning.
Manage all phases of strategic initiatives to ensure achievement of objectives, timelines, key milestones and deliverables, and overall success
Manage the successful delivery of business integration efforts, leveraging program management fundamentals including planning , tracking and achieving integration engagement milestones as well as risk mitigation
F acilitate business integration program management, including status reporting and coordination across multiple concurrent activities
Coordinate the implementation and management of document repositories, project management applications, and other software applications; provide access and training on assigned applications to workstream team members and other stakeholders
Create and maintain workstream program management tools and related documents in document repositories, project management applications, and other software applications
Engage with internal and external parties to collect information, materials, processes, and specifications to support evaluation, diligence, and integration efforts
Schedule, plan, and lead project meetings
Coordinate defined areas and assist with post acquisition transaction assessments
Complete initiatives utilizing research and other resources as it relates to due diligence inquiries
Independently run new and existing reports, analyze key data and share findings with the department, executive leaderships, project teams, and other stakeholders
Work with departments to define key processes and workflows, and coordinate with team to design and implement process improvement solutions.
Coordinate, develop and assist with refining business integration systems, tools, and processes
Coordinate engagements with leadership, internal and external stakeholders to support business integration activities
Prepare supporting materials for engagements
Other duties as assigned
Be at work and be on time
Follow company policies, procedures and directives
Interact in a positive and constructive manner
Prioritize and multitask
Education
Bachelor's degree required in Healthcare Administration, Business Administration, or related discipline .
Healthcare transaction, implementation, PMI, PMP Certification or a high level of demonstrated program management experience preferred.
Experience
A minimum of 3 years' experience with coordinating and leading the implementation of key strategic initiatives in healthcare or Mergers and Acquisitions environment, preferred.
Must have demonstrated mastery of Microsoft products including Excel, PowerPoint and Word as well as program management tools.
Must have excellent organizational skills and a proven background in working on multiple initiatives and with executive leadership teams.
Must have excellent interpersonal skills and ability to interact with senior management, vendors, physician practices, and other outside entities.
Additionally, must meet the following competencies:
Ability to evaluate systems, processes, and workflows to develop plans for change, improvement, and/or integration
Excellent written and verbal communication skills, and ability to identify gaps and implement solutions
Good analytical, logical thinking and problem-solving skills
Ability to recognize problems, issues and trends, obtain and analyze information, raise issues to the appropriate management, apply logical reasoning, recommend solutions and implement when appropriate
Understanding of key business applications and related information technologies
Ability to maintain a high level of confidentiality
