Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com.
The Change Management Consultant works with other team members and leads as well as contributes to the execution of key project activities and deliverables. Their responsibilities will focus in on one or more of the following areas: Change Management, Communication, Training, and HR and Finance Transformation.
This is a remote / virtual / work-from-home opportunity available anywhere in the U.S.
Key Responsibilities
The Change Management Consultant key responsibilities include:
Manage and execute project plan. Independently manage and execute project plan activities and deliverables on smaller projects or under the guidance of senior team members on larger efforts to meet desired objectives and deadlines, adhering to project scope, budgets, and resource planning
Lead and support client service and delivery. Partner with senior team members to lead the delivery of in-scope activities for small to medium-sized client engagements, and supporting senior team members for large-scale engagements
Development of client-specific content. Perform/support the performance of foundational analysis and using output to inform the development of change management and strategic communication strategies and plans, and develop and deliver training strategies and plans; includes (but not limited to) development of communication and/or training materials
Build relationships. Build credible relationships with external clients and internal colleagues, including team members, project leadership, PMO, functional and technical resources
Serve as a trusted advisor. Support clients on navigating change aligned with leading practice change management approaches to cloud-based technology implementation and adoption
Support business development. Knowledge of needs analysis, solution design for client engagement. During active engagements, identify additional change management revenue opportunities
Identify improvement opportunities. Identify and successfully pursue opportunities to improve or change the team's methodology and practices
Contribute and participate as a team member. Contribute to the practice as an engaged team member, participating in community discussions, continually learning, and supporting other consultants
Bachelor's Degree in Business, Human Resources, Change Management or relevant field of study
Excellent project management and written/verbal communication skills (i.e., presentation, facilitation, prioritization)
Strong writing skills in multiple formats, including digital and live-session communications experience
Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly
Ability to remain flexible, quickly learn and adapt
Motivated self-starter with strong time management skills
Aptitude to work collaboratively in an ambiguous environment, diligently applying team standards in day-to-day work
Strong skills in MS Office applications, primarily: Word, PowerPoint, Excel
Preferred
Certifications such as Prosci, SHRM, ASTD, etc.
Master's Degree in Business, Human Resources, Change Management or relevant field of study
Work Experience
5+ years of relevant work experience related to change management and/or business transformation
Strategic communications consulting, including marketing/promotional/project launch communications experience
Some experience in training and instructional design
Working knowledge of cloud-based HR and/or Finance systems
Preferred
Change management experience directly related to cloud-based technology adoption
Familiarity with HR and/or Finance Transformation
Previous experience in a consulting environment or comparable client-facing role
Work Environment
Ability to work virtual from home or in an Alight office environment.
Travel Required
Up to 20%
Travel will vary by project. However, as this is a client-facing role, travel of 10-20% may be needed during peak periods.
Physical Demands
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard
Regular, predictable attendance is required
Ability to sit at a computer terminal for an extended period
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
