Application Support Specialist at Viemed Healthcare

Posted in Information Technology 11 days ago.

Location: Lafayette, Louisiana





Job Description:

Viemed Healthcare

Location: LA-Lafayette-70506
Type: Full Time

Job ID: 1210953

At VieMed, LLC, we pride ourselves in what has driven our success - teamwork and exceptional patient care. We are actively seeking a talented, dedicated, self-motivated, energetic and career-minded individual to join our organization as a Application Support Specialist. Your responsibility will be to support VieMed's in house patient application suite (Engage).

Job Requirements

• MDM (Samsung Knox preferred) experience.

• Strong troubleshooting and analytical skills

• Work closely with the technology team to deploy test and deploy updates.

• Document known issues and escalate them as needed

• Update customer facing documentation

• IT Help Desk Experience

Technical Support:

• Provide extended coverage when business needs require.

• Basic tablet (Android) knowledge

• Speak with customers via phone to diagnose their issues quickly and effectively.

• Support end-users in addition to IT department team members.

• Stay current with knowledge of related technologies, designs, methods, and trends.

• Participate in on-call schedule and provides after-hours support as needed.

Requirements:

• Outstanding interpersonal skills with a focus on helping others

• Self-motivation

• Excellent Commutation Skills



VieMed

At VieMed, LLC, we pride ourselves in what has driven our success, teamwork and exceptional patient care. We are actively seeking talented, dedicated, self-motivated, energetic and career-minded individuals to join our organization. We appreciate the value our employees provide and realize our current success and future growth depends on the abilities of the VieMed team. VieMed, LLC is committed to providing a comprehensive compensation and benefits package for employees, making significant investments in our employees so that they may enhance their personal and professional skills.

Company Website: www.viemed.com

PI135345319