We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
Principal Duties and Responsibilities:
This position will be responsible for the daily handling/processing of internal controlled, accountable station documents. These responsibilities include, but are not limited to: daily / monthly auditing, daily logging of accountable docs used, E-voucher logs, reconciling passenger refund checks, agent FIMS and agent ACO's, daily logging of agent discrepancies / fax to training weekly, following up with agents concerning discrepancies, ordering of station supplies / accountable docs, and regularly updating the internal controls management (ICM) manual. Other duties as assigned. This position will report directly to ICM manager.
Successful completion of training courses including out-of-town classes
At least 18 years of age
High school diploma or GED
Valid driver's license
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Bachelor's Degree in Aviation, Business or related field
Standard office environment, use of computers and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist disabled customers
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.