Job Description:

Requisition Number:

48861








City:

Mira Loma








Department:

Operations

ROUTER

COMPANY OVERVIEW:

Boardriders, Inc., is a leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories for Boardriders around the world. Our apparel and footwear brands represent a casual lifestyle for young-minded people who are inspired by a passion for outdoor action sports. Our Company's Quiksilver, Roxy, and DC Shoes brands have authentic roots and heritage in surf, snow and skate. The Company's 3products are sold in more than 115 countries in a wide range of distribution.

"Boardriders is an Equal Opportunity and Affirmative Action Employer including: Minorities/Women/Individuals with Disabilities/Protected Veterans"

Qualifications

To qualify for this position must have the ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to read and understand Basic English a plus. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's is required.

Managing all aspects of routing orders in accordance with time obligations and compliance to effectively meet customers' expectations.

Principle Duties and End Results:

• Reviews reports in WMS to determine new orders ready for routing.


• Schedules pickups with local and international carriers.


• Manifests orders in system and prepare bills of lading and packing lists.


• Processes drivers upon arrival and departure for scheduled pickups.


• Identifies available doors for loading pickups.


• Works closely with Shipping Supervisor to ensure everything has shipped according to schedule.


• Updates shipping log to keep track of scheduled pickups of the day.


• Maintains organized and accurate files of all outbound shipments.


• Prepares reports for management, as required.


• Assumes the overall responsibilities of managing assigned accounts


• Completes all the daily functions required to maintain customers' expectations


• Coordinate communications between the operations team and customers on statues of orders and scheduled pick-ups


• Provide timely resolutions working with customers and internal personnel to resolve issues/discrepancies

Requirements:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.


• Strong customer service skills and experience


• Exceptional attention to detail


• Ability to use logic and problem-solving skills to resolve issues


• Clear and concise verbal and written communication and comprehension skills


• Ability to work independently under tight deadlines in a rapidly-changing environment


• Strong organizational and multi-tasking skills, and ability to manage time effectively


• Previous transportation/logistics/trucking industry experience preferred.


• Proficient and accurate data entry skills.


• Exceptional interpersonal skills, particularly when interacting with customers via telephone or in person.


• Basic math skills.

Education/Experience

High School or equivalent, previous distribution center experience a plus.

Reasoning Ability

Ability to apply common sense understanding to carry out simple instructions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a distribution center environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently exposed to moving mechanical parts. The noise level in the environment is moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 40 pounds. The vision requirements include close vision and distance vision.

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