Blue Shield of California is looking for a Senior Manager, Talent Acquisition to lead and manage a high-performing recruiting team.This position reports to the Director of Professional Talent Acquisition and can be in Oakland, El Dorado Hills or Los Angeles (Monterey Park site).
The Senior Manager, Talent Acquisition will focus on specific business unit recruitment. The position will be instrumental in managing a team of several full-time recruiters, contractor(s), and a coordinator, as well as support a small number or professional requisitions for the specific business unit. The Senior Manager, Talent Acquisition will develop relationships at all levels of Blue Shield's business units and functional areas and collaborate with HR Business Partners on Human Capital Planning for our business units, forecasting and workforce planning. Developing and deploying long-term sustainable recruiting strategies, establishing best in class recruiting processes, pipeline maintenance, channel management, and strategic partnerships, are critical in this role.
Responsibilities
Lead, manage and develop a team of Talent Acquisition Recruiters, Sourcers, Coordinators and manage various recruiting Talent Acquisition functions which may include, recruiting strategy, recruiting process, recruiting technology, recruiting coordination, and owns several vendor partnerships, etc.
Develop relationships at all levels of Blue Shield's business units and Talent Acquisition functional area and across all HR Centers of Excellence.
Develop and deploy long-term sustainable recruiting strategies, establishing best in class recruiting processes, pipeline maintenance, channel management, and strategic partnerships.
Propose and implement various controls to ensure compliance with relevant federal agencies (EEOC, OFCCP, DOL, etc.) as well as obligations under Blue Shield of CA federal, state and local contracts.
Serve as owner and expert of all recruitment processes, technology, and practices.
Research and propose changes and additions to current, processes, technology, and practices.
Interview relevant stakeholders throughout Talent Acquisition, Human Resources, and other business units to document current state
Act as a close partner to senior business unit leadersand Human Resource Business Partnersto develop and execute on people strategy.
Create partnership strategies that ensure effective management of expectations, clarity regarding service level agreements, roles and responsibilities and a superior level of customer service.
Maintain consistent communication with the recruiting team to ensure updates and changes are effective, leverage data within applicant tracking system and other reporting to ensure recruiting efforts are timely, accurate and within compliance, partner across HR and the enterprise.
Ensuring consistent messaging and a repeatable world class experience for both candidates and internal clients.
Leverage market intelligence on healthcare and the health insurance markets, partner on workforce planning and gather competitive intelligence about locations, compensation, skill availability, diversity, etc. to inform recruiting strategy.
Provide leadership, support, advocacy, and vision to a team ofrecruiters and coordinator that support a business unitand are in line with the company's strategic direction and core values.
Develop the team by providing clear expectations on performance and how to exceed their goals.
Create, build, and execute the talent acquisition analytics strategy and use the resulting data to tell relevant stories about all aspects of talent acquisition across the enterprise.
Develop and execute best in class sourcing strategies and campaigns to ensure proactive strategies to attract passive candidates, talent in high demand and diversity in the candidate pool.
Stay informed of trends and innovative recruiting techniques to be competitive in state-of-the-art practices.
Regularly assess overall lead generation, particularly for "hard to fill" and business critical positions.
Core Competencies
Must have the gravitas, intellectual capability and talent acquisition and operational knowledge to gain credibility with senior leadership, business unit leadership, HR business partners and cross-functional teams.
Recruiting experience with ability to plan, source and support selection of top talent at the professional level for you personally and lead the team in this as well.
Experience utilizing data to drive real time decision making that enables effective capacity and productivity management.
Skill with managing teams that leverage internet resources including but not limited to: resume databases, recruiting and search techniques such as LinkedIn, user group lists,social mediaand industry specific online professional networks, advanced Boolean searches, blogs as well as diversity and general job boards.
Works with a high sense of urgency coupled with the ability to remain flexible within a highly dynamic environment and still deliver on deadlines. Works well with ambiguity.
Strong critical thinking, problem solving, results oriented, adaptability, managerial courage, and influential skills.
Ability to establish and fulfill service level agreements and set service standards with hiring managers and business leaders.
Experience building creative and advanced recruiting strategies to deliver against the talent attraction needs for the enterprise that will focus on generating passive candidates for our current and future growth initiatives; helping us to continue our shift from a reactive model to proactively building our talent pipeline.
Special projects and other duties as assigned.
Knowledge and Experience
Typically, requires a college degree or equivalent experience and minimum 10-year prior relevant experience, including 4 years of management experience.
The Senior Manager, Talent Acquisition will provide leadership, support, advocacy, and vision to the team that are in line with the company's strategic direction and core values.
Lead recruitment team providing guidance and removing barriers for them to successfully drive exceptional talent to Blue Shield of California.
Coach recruitment team listening and providing alternatives to the way things have always been done finding creative ways to make the team better.
Develop the team by providing clear expectations on performance and how to exceed their goals.
Expert skill managing teams that leverage internet resources including but not limited to resume databases, recruiting and search techniques such as LinkedIn, user group lists, industry specific online professional networks, advanced Boolean searches, blogs, and diversity and general job boards.
Works with a high sense of urgency coupled with the ability to remain flexible within a highly dynamic environment and still deliver on deadlines. Works well with ambiguity.
Ideal candidate will be highly motivated, self-directed and possess strong learning agility.
Expert task management, resource management and interpersonal skills to support time-critical staffing needs.
Experience creating and driving employment brand strategies - evangelizes the Blue Shield of California story and mission.
Experience leveraging data and dashboards to assess what's working and what's not.
Partner with business leaders effectively.
Experience building creative and advanced recruiting strategies for their team(s).
Additional Information
About Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!
Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail.
EEO Footer: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
