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Job Summary
The Pharmacy Clinical Manager is responsible for developing, implementing and sustaining clinical pharmacy programs. Provides oversight for quality assurance of clinical pharmacy programs to improve quality care, improve customer satisfaction and promote education and research. Ensures competency based assessment for initial and ongoing clinical practice of clinical pharmacists. Directs an established ASHP-accredited residency program. Provides leadership for various clinical education programs for students, residents, pharmacists and other healthcare professionals. Develops and revises policies and procedures to optimize drug utilization and medication safety while meeting accreditation standards and applicable regulations.
Job Responsibilities
Supervises and coordinates the activities of the clinical division to provide optimal pharmaceutical support to patients of The Children's Hospital of Philadelphia in an appropriate, efficacious, safe, and cost effective fashion.
Coordinates and modifies staffing responsibilities based on sick calls, workload, and available staff.
Coordinates and provides appropriate and timely consultative services to physicians, nurses and other health care professionals regarding drug therapy.
Ensures response time to inquiries to be no greater than 24 hours.
Ensures and promotes compliance with institution's formulary system and other guidelines set forth by the TSC and the Department of Pharmacy through participation in clinical rounds at least three times weekly.
Coordinates and provides appropriate and timely consultative services to physicians, nurses and other health care professionals regarding drug therapy.
Coordinates, implement and monitor cost containment initiatives.
Coordinates regularly scheduled or Ad Hoc Medical Staff/Nursing/Pharmacy Committee Meetings (i.e. Therapeutic Standards Committee, Drug Use Evaluation Subcommittee, ADR/Medication Error Subcommittee).
Performs other related duties as assigned by authorized personnel to provide departmental flexibility to patient care needs including those for emergency situations.
Analyzes and evaluates continuously, the quality of service, and, develops plans necessary to correct any deficiencies identified.
Develops goals and service initiatives for the pharmacy department within the context of providing comprehensive pharmaceutical services, annually.
Evaluates the need for and appropriateness of reference materials to support the informational and educational functions of the department. Recommends the acquisition of texts, journals or related items for reference use, annually.
Develops and maintains a pharmacy based intervention program in compliance with current accreditation standards.
Develops and maintains records and statistics required to monitor and evaluate clinical pharmacy activities and effectiveness in accomplishing its stated objectives. (Consults, interventions etc.)
Develops, updates policies and procedures, and monitors practice or the appropriate and efficient preparation and utilization of pharmaceutical products within Children's Hospital annually.
Develops and reviews annually 10-15 Drug Use Evaluations to ensure that the medication is appropriate in terms of dose, dosage form, route of administration, frequency, duration of therapy, patient's disease state, and cost effectiveness.
Monitors the compliance to established hospital and departmental policy and procedures.
Coordinates the editing, review, and timely publication of the CHOP formulary on an annual basis.
Provides input into the development, implementation and execution of investigational drug protocols.
Job Responsibilities (Continued)
Monitors and evaluates work performance of the staff.
Monitors the compliance to established Hospital and Departmental Policy and Procedures.
Monitors the environment to physical appearance, functions, safety and staff behavior performance.
Completes employee appraisal process within 1 month of due date.
Provides and document formal feedback to personnel when necessary.
Recommends and initiates personnel action.
Ensures maintenance and accuracy of documentation to personnel actions and records.
Initiates required documentation of personnel actions and/or activities.
Monitors clerk to ensure accuracy of documentation on personnel activities such as hours paid, vacation hours, sick hours, and lateness.
Monitors the environment within the functional subdivision relative to physical appearance, functions, safety and staff behavioral performance. Reports and/or initiates corrective action within 48 hours.
Monitors orientation, training and teaching of all new clinical pharmacist. In concert with Pharmacy Educator.
Ensures and confirms that 100% of items listed in the staff orientation is reviewed and discussed in-depth to new employees.
Reviews orientation schedule with new employees to ensure material is provided and understood.
Conducts weekly meetings with staff member during orientation period. Assess progress of employee. Performs needs assessment and modifies training program if necessary.
Ensures test, competency assessments and documents are completed by the new employee in a timely manner.
Ensures test, competency assessments and documents are reviewed, scored and analyzed in a timely manner.
Assesses and evaluates the employee at the end of each training phase. Documents assessment and approval for employee to continue next training phase.
Submits evaluation form within one (1) week of due date after completing orientation in each area.
Job Responsibilities (Continued)
Participates in hospital and departmental Continuous Quality Improvement (CQI) activities.
Assists in maintaining records and statistics required to monitor and evaluate clinical pharmacy activities and effectiveness in accomplishing its stated objectives, (consults, interventions etc.)
Develops and reviews annually 3-4 Drug Use Evaluations to ensure that the medication is appropriate in terms of dose, dosage form, route of administration, frequency, duration of therapy, patient's disease state, and cost effectiveness.
Assists in data collection of ADRs in the institution.
Utilizes the principals of continuous quality improvement to analyze, and resolve problems in a systematic manner.
Assists in preparing required reports by compiling information.
Analyzes and evaluates continuously, the quality of service, and develops plans necessary to correct any deficiencies identified.
Achieves patient safety and satisfaction through the use of lean principles (5S, Elimination of Waste, JIT, Standard Work, Quality)
Promote and Comply with Standardized Procedures.
Promote and Comply with Standard Work.
Identify "waste" in ownership process and recommend solutions for implementation.
Correct abnormal conditions.
Acts as a liaison with nursing and medical staff concerning prescriptions, orders, drug and pharmaceutical detail, patient reactions, errors and complaints.
Attends monthly unit base QI meetings enhance the appropriate effective utilization of the department for all hospital patients requiring such support.
Investigates and analyzes incident reports.
Participates in and contributes to regularly scheduled or Ad Hoc Medical Staff/Nursing/Pharmacy Committee Meetings on a monthly basis (i.e. Unit Based Committee, RCA/FMEA Ad hoc Committee, Medication Safety, Clinical Decision Support).
Coordinates drug information and/or presents educational programs to healthcare professionals, pharmacy staff and patients.
Ensures that the department based educational programs enhances the clinical and professional development of the pharmacy staff in order to provide comprehensive pharmaceutical service.
Develops and maintains didactic modules for ongoing staff development programs.
Ensures ongoing analysis of departmental needs to assist in developing staff education programs.
Ensures appropriate methods to assess the effectiveness, quality and content of educational program.
Ensures the timely publication of the Pharmacy Newsletter on a quarterly basis Coordinate the clinical training for pharmacy students from the College of Pharmacy.
Coordinates the training and teaching of all new clinical pharmacists, staff pharmacist, pharmacy technician, and pharmacy/intern.
Required Licenses, Certifications, Registrations
Licensed Pharmacist (PA)
Required Education and Experience
Required Education: Doctor of Pharmacy degree from an accredited college of pharmacy.
Required Experience: PGY1 Residency. Minimum of three years managerial/clinical experience.
Preferred Education, Experience & Cert/Lic
Preferred Experience: PGY2 Residency
Additional Technical Requirements
Extensive knowledge of drugs, medical therapeutics, pharmacokinetics, diagnosis and disease states.
Ability to establish and maintain working relationships with various members of the health care teams.
Knowledge of practice standards and regulatory requirements.
Ability to communicate clearly in oral and written form.
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.
Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
VEVRAA Federal Contractor/Seeking priority referrals for protected veterans. Please contact our hiring official with any referrals or questions.
