Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
Job Summary
Under minimal supervision, the Sales Compliance Analyst must possess a strong ability to adapt and adjust in an ever-changing environment. Supporting the Company's East and West Residential and Commercial Sales Organizations, the Compliance Analyst ensures compliance to the order entry process and Mobile product order entry process. Primary function is to analyze and manage data according to organizational needs. Must be able to analyze and present insight from informational data. Must have the ability to identify trends and provide continuous updates that will help improve existing processes and drive business solutions. The Compliance Analyst is responsible for Sarbanes-Oxley (SOX) compliance and for ensuring adherence to all order entry processes for all departments.
Responsibilities:
Analyze data, develops reports to disseminate to local sales offices, identifying key areas of non-compliance to business rules.
Reviews data to identify basic trends and analysis. Reports findings to supervisor, manager or director for action.
Extract data from multiple sources, organizing into understandable information to provide to Senior Management team.
Makes recommendations and solutions on processes and policy based on reporting and business needs.
Ensure SOX compliance for non-pay business rules, promotional eligibility rules, in order to prevent revenue loss for the organization.
Responsible to stay up to date with all current and new promotions for all Residential Sales.
Monitor credit analysis reports to ensure all sales reps are within adherence
Responsible for testing all new offers, rate codes and product rules in IDA.
Perform call audits for the Sales organization to use for coaching purposes.
Responsible for submitting Billing Request when error reporting is needed and follow up to ensure all error reports are current in adherence to Sales compliance.
Responsible to attend weekly compliance meetings to identify trends, new promotions and rate codes.
Responsible for organizing and maintaining confidential files and completing project-oriented tasks in a timely and efficient manner.
Creates and maintains logs, records, databases and files.
Utilizes various PC software packages such as spreadsheets, word processing, and graphics to produce high quality reports, presentations, or other documents.
Participates in complex projects and performs other duties as assigned by Manager.
Perks of Working for Altice:
Medical, Dental & Vision Insurance available on your first day!
Minimum 3 years' experience in an analytical role required
Proficient knowledge with proven experience of Microsoft Word, Excel, PowerPoint, Visio and Access required
Experience in application development utilizing relational databases such as SQL (Oracle and ProstgreSQL), and Windows
Mathematical aptitude required
60 college credits preferred with an emphasis on computer science or equivalent practical experience
Degree in Computer Science or related industry a plus
Ability to think critically and analytically
Data mining and querying preferred
Creating Macros and VBA a plus
Strong organizational skills and demonstrable logical skills
Ability to solve problems independently
Serve as an individual contributor and team member
Ability to multi-task when needed
Ability to work under pressure in a fast pace environment and meet deadlines
Strong oral and written communication skills required
Ability to maintain highest degree of confidentiality and diplomacy
Working Conditions:
Schedule may include working weekends, depending on project deadlines.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
