Vendor Relationship Manager at ADP

Posted in Other 8 days ago.

Location: MAITLAND, Florida

Job Description:

ADP is hiring a Vendor Relationship Manager (Associate Project Manager). In this position you will be responsible for scope and management of initiatives for either internal stakeholders or external clients. Examples of internal initiatives include management of curriculum design projects to support rollout or product enhancements (e.g. HR, PR, Benefits, TLM) associate tools (CRM) and competency development. Examples of external initiatives include management of tailored learning services for new and existing multi service and COS clients.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


  • Work with the appropriate teams, and channels to identify and source new vendors

  • Maintain product vendor set up in vendor engagement tool

  • Track vendor costs, contacts and update profiles as required including but not limited to: track balances, unpaid and paid invoices etc.

  • Manage vendor performance via structured methods including vendor evaluations, vendor audits and regular vendor meetings to ensure highest quality data is received in a timely manner

  • Track and report cost and subsequent savings due to VM efforts

  • Writes and updated process maps; and handles order escalations are needed.

  • Performs other related duties as assigned.

  • Project Scope/Management: Identifies and communicates project objectives, measurement criteria, and creates project plans, which include major project milestones and task dependencies.

  • Identifies team of individuals who will have accountability for task completion.

  • Manages projects to ensure objectives are achieved according to measurement criteria.

  • Upon project completion, reports on results and lessons learned, as applicable, for continuous improvement purposes.

  • Project Scheduling: Identifies project milestones and tasks, including dependencies, and defines timelines needed for task accomplishment.

  • Communicates project schedule to team members and has accountability for ensuring the project remains on schedule.

  • Communicates schedule changes as needed to all stakeholders.

  • Cost Management: Ensures project costs are in alignment with project budget and manages the budget throughout the life of the project.

  • Communicates to stakeholders potential cost increases and obtains the applicable level of approval for additional project costs prior to the occurrence of the event(s).

  • Issue/risk/change management: Manages internal and external stakeholders through project changes.

  • Acts as a point of escalation for team members when issues arise that have the potential to inhibit completion of project tasks in the defined timelines.

  • Accountable for driving closure of all escalated issues either independently or through engagement of other stakeholders.

  • Administrative: Conducts meetings, conference calls, etc. with internal and external project team members.

  • Participates in status meetings and represents interests of their organization as it relates to the overall success of a division or external client initiative (i.e., NAS product rollout, client product implementation, technology rollout.)

  • Performs other related duties as assigned.


  • 1 - 3 Years of Directly Related Experience

  • Typically 2 - 4 years of experience in related field with proven successful demonstration of key responsibilities and knowledge.