Credit Collections Representative at Boral

Posted in Other 10 days ago.

Location: Everett, Washington





Job Description:

JOB SUMMARY


The Credit Collections Rep leads and monitors the company's accounts receivable balances on the customers for which they are responsible. This position is responsible for a group of customers and ensures that invoices are paid promptly, and invalid deductions are charged back to the customer. This position is responsible for payments recollected and issuing credits for correct inaccuracies. The Rep would be working cross-functionally with customers, sales agencies, sales, customer resource center, & many other internal customers for problem resolution. The Credit and Collection Rep reports to the Credit Manager.



ESSENTIAL FUNCTIONS



  • Comply with Boral Safety Policies and Procedures

  • Regular attendance, timeliness and scheduling flexibility

  • Provide safety leadership in promoting and creating a zero-injury safety culture

  • Process new customer credit applications and verify trade references

  • Establish credit limits for new and existing customers

  • Cultivate relationships with customers regarding their credit and account status

  • Maintain current customer credit files with new or changing information

  • Make collection calls and maintain follow-up on customers' past due invoices

  • Resolve billing and customer credit issues and investigates historical data

  • Review and collaborate throughout the collection process

  • Verify customer account information is correct and updates as needed

  • Process credit card payments and request refunds

  • Respond accurately and quickly to credit inquiries

  • Meet with Credit Manager regularly to determine which customers would benefit from receiving a credit file update request

  • Perform a wide variety of credit and collection functions

  • Other duties and responsibilities assigned by the Manager

  • Regular attendance, timeliness and scheduling flexibility

https://careers.boralamerica.com/benefit