Quality Manager at Boral

Posted in Other 8 days ago.

Location: Chester, South Carolina

Job Description:


The Quality Manager reports to the Plant Manager and is responsible for carrying out goals and KPI's in support of the Boral manufacturing business. The Quality Manager will provide and manage technical and quality resources to ensure that products meet all code and consistency requirements. The position is aligned to provide our customer an experience second to none, transforming the supply chain, being performance obsessed, leveraging the brand and fostering employee engagement. The success of this job will be measured by operational excellence in quality systems, quality improvements, and critical fitness for use criteria, and compliance to regulatory requirements.


  • Comply with Boral Safety Policies and Procedures

  • Regular attendance, timeliness and scheduling flexibility

  • Ensure a global view of our quality associates, systems and processes

  • Ensure processes are effectively developed, implemented, and executed to guarantee that our products and services meet customer requirements/needs

  • Ensure that quality organization processes and systems add business value through the execution and enhancement of the quality management system, customer complaint management processes, and performance monitoring processes

  • Ensure that the Quality Testing Labs and R&D Labs are effectively meeting business needs related to the execution and enhancement of product performance testing

  • Being an active and contributing member of the global quality team in pursuit of:

    • Developing and implementing harmonized, strategic quality initiatives and defining success measures with the Plant team and measuring the success of divisional quality goals

    • Driving cross functional efforts and supporting cross divisional quality practice integration

    • Ensuring the overall effectiveness of the Quality System

    • Creating and implementing quality processes to support the development of emerging businesses

  • Leading and supporting the local team by:

    • Driving adoption of functional excellence through team development, individual coaching and performance feedback using the various available tools

    • Aligning and integrating the team to support divisional and functional business needs, and supporting global business partners

    • Influencing and integrating quality practices into business processes

    • Driving continuous improvement locally, in alignment with global team practices and processes

    • Communicating daily, weekly, and monthly quality KPI's

    • Being adept at driving change

    • Ensuring resources are aligned with top priority needs.

    • Determining and ensuring adequate resources for the quality organization (associates, systems, equipment)

    • Modelling and leading in a culturally appropriate manner

    • Maintaining an industry perspective, including current and future trends which impact the stone manufacturing business

    • Supporting the sourcing team's drive for supplier quality by providing the quality processes and metrics to meet business goals