Sr. Tech Business Analyst-117754 at ADP

Posted in Other 8 days ago.

Location: Salem, New Hampshire





Job Description:

A Sr. Tech Business Consultant (Sr TBC) plays a vital role in helping ADP Retirement Operations fix outdated processes and adopt new technology.


In this role, the Sr TBC researches, gathers, interprets, and uses complex data to develop actionable steps that will improve processes and optimize results. Day-to-day, he or she assesses ADP's and client's needs, gathers robust information, and analyzes it, looking for telltale trends or areas for improvement.


The Sr TBC has the responsibility of determining when a business's needs change, assessing the business impact of those changes, obtaining, recording requirements, and maintaining the communication and delivery of the requirements to relevant stakeholders


A typical day includes a variety of team meetings, discussing priority needs and objectives. Followed by working out what is required for them to achieve their goals. All the while, accurately documenting your findings and tracking the progress of recommended implementations.


Should be able to:



  • Defining business requirements and report them back to stakeholders.

  • Create a detailed business analysis, outlining problems, opportunities, and solutions for a business.

  • Budget and forecast.

  • Plan and monitor.

  • Variance analysis.



Areas of Focus:



  • Investment Control Services and Solutions

    • Delta Data

    • Clean up of Data at ADP

    • Trade Contingency



  • Missing Participants/ Stale Dated Solutions

    • Key IRA Partnerships

    • Vendor Solutions

    • Mailing Services

    • Escheatment

    • Research



  • Potential Build out of Beneficiary Research

  • Key Operational Enhancements to Outdated Processes

    • Lockbox/RICOH Solutions

    • Power Image Solutions

    • Custody Solutions