Non-Technical Supervisor (FT, 40 Hours) at BioReference Laboratories

Posted in Other 9 days ago.

Location: Elmwood Park, New Jersey





Job Description:

We are looking for a Non-Technical Supervisor (40 hours weekly) to join the team at our laboratory in Elmwood Park, NJ location.

Position Summary:

Under the directive of the Manager/Director, the Supervisor plans, organizes schedules and directs the department to utilize employees and systems to meet established turnaround time and material utilization within budgetary constraints, as required, while adhering to quality standards. The Supervisor provides direct on-site analysis of the day-to-day operation including adjustment of specimen workflow, test performance, quality, compliance, and associated documentation to adhere to the applicable regulatory agencies, company policies and procedures. Additional tasks can be assigned at the discretion of the Manager/Director.

Duties and Responsibilities:

· Provides staff development through feedback aimed towards performance development and review. Participates in corrective counseling, when necessary.

· Procures appropriate supplies and equipment to maximize department efficiency and stays within established budgetary and quality goals including accurate monthly inventory, as applicable.

· Troubleshoots and recommends process improvements.

· Supports, implements, and ensures compliance with all department and company policies and procedures.

· Monitors and ensures implementation of processes to meet established goals.

· Ensures compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions.

· Interacts with internal and external customers to ensure proper sample handling, reporting and resolution of questions and concerns.

· Participates in the updating of departmental standard operating procedures and forms to reflect the current practices.

· Participates in supervisory training classes, CEU and/or MediaLab as required.

· Reviews timecards weekly for employee attendance and overtime.

· Spends an appropriate amount of time with members of their staff, regardless of shift.

· Delegation to the backup supervisor to ensure proper coverage of all required tasks in his/her absence.

· Review of work prior to release when applicable.

· Must have proven leadership, interpersonal, communication and computer skills in the specialty area of supervision.

· Ability to express ideas and report findings in a comprehensive and thorough manner. Answers inquiries regarding special factors that can influence test results.

· Interacts with co-workers in a way that promotes a harmonious and cooperative working environment.

· Develops and promotes a "patient first" attitude towards all internal and external associates of the laboratory.

· Applies principles of confidentiality in all laboratory and patient matters.

· Must be able to remain calm and professional, even under stressful conditions.

· May be required to adjust schedule, at the needs/demands of the company.

QUALIFICATIONS:

· College degree preferred.

· Mathematical, computer, reasoning, and language skills at the college level preferred.

· Minimum 2 years laboratory experience.

· Knowledge of Medical Terminology

BioReference Laboratories is an Equal Opportunity Employer