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Product Development Content Manager at Essendant, Inc

Posted in Management 30+ days ago.

Type: Full-Time
Location: Deerfield, Illinois





Job Description:

Major Responsibilities:



  • Serves as business owner for rich content service. Accountable for the ongoing management and market delivery of rich content, including: product roadmap advancement through use cases, situational analysis, and business requirements to ensure eCommerce best practices deployment.

  • Manages assigned rich content functionality and features across multiple reseller partner sites. 

  • Serves as primary product expert and evangelist for PIM technology and articulates the Business benefits and value it brings.

  • Works directly with eCommerce and Marketing stakeholders to populate and organize product-related data and digital assets for brands / divisions. 

  • Drives feature roadmap from planning to launch working in collaboration with cross functional teams including IT, Marketing, Merchandising and Sales.

  • Conducts user acceptance review in collaboration with QA resource, performance tuning and related activities for new product releases.

  • Examines, utilizes and acts upon digital analytics data to drive improvements in rich content initiatives. Conducts A / B testing and analyzes and reports outwardly on results.

  • Provides technical counsel to both internal and external customers on functional implementation of assigned programs to achieve business objectives. Accountability includes situational analysis of current state and mapping to rich content capabilities.

  • Interfaces with Sales and Marketing teams to support market adoption of rich content.

  • Manages rich content enhancements for use in various Essendant web platforms consuming said Services.   Interfaces with IT development teams, external web agencies and eCommerce vendors.

  • Acts as SME for rich content for business teams, IT teams, and external vendors.

  • Creates and maintains related documentation, as necessary for rich content service.

  • Builds partnerships and represents Essendant in industry associations and standards committees.

  • Understands and demonstrates Essendant’s Core Values.

  • Performs other duties as assigned.


Skills/Knowledge Required:



  • Ability to work with the business and technical teams to define business needs and implement solutions that meet business objectives.

  • Ability to understand standard ecommerce software system functionalities.

  • Strong interpersonal, verbal, presentation and written communication skills; understands systems process analysis and design.

  • Ability to communicate clearly and manage conflicting priorities across multiple business units.

 


Education and Experience:



  • Bachelor’s Degree in eCommerce, Marketing, or Information Technology desired.

  • Minimum five (5) years of experience required with at least 2 years in an eCommerce environment.

  • Strong understanding of eCommerce landscape, considering all aspects of product catalog development.

  • Familiarity with the following software platforms is preferred.


    • PIM Solutions

Ind Contributor-Exempt





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