We are seeking a Project Specialist, Sales to join our team in our NYC headquarters. This individual will have a major impact on the overall order acceptance process. This is a dynamic role that works within our Sales, Quality and Production teams. The Project Specialist, Sales will manage our "Closed Won" entries in our CRM, Salesforce.com. The individual will process and audit all incoming orders to ensure the purchase orders are acceptable and ready to process. The Project Specialist, Sales will work with our Quality team to ensure our order tracking is within ISO compliance.
Position Responsibilities
Processing Salesforce.com "closed won" entries to include scrubbing invalid sales orders
ISO Compliance auditing within overall order acceptance systems
Process and audit all incoming customer orders and weekly audit missed sales order opportunities
Log purchase orders upon arrival into our orders line and update fields with data as the order goes through acceptance process. Final processing will be required in our ERP System
Generate a weekly "un-confirmed" orders log for the sales team
Follow up with the sales team for orders on product shipping holds due to missing information from the customer
Ensure the customer, on the face of the purchase order, acknowledged Terms and Conditions and End User License Agreement (EULA), as well as all other order acceptance requirements
Manage Terms & Conditions database and Order Tracker to ensure the information is always current and accessible
Support and assist the ERP Launch team to ensure a successful Go Live effort. After Go Live, will support Order Acceptance via the new ERP System
Job Qualifications & Experience
Minimum Qualifications
Bachelor's degree in Business Administration, a similar field or equivalent experience
At least 2 years of experience working with the CRM, Salesforce.com
At least 2 years of Sales Operations, Business Development or Project Management experience with commercial or government customers
Experience working with matrixed sales teams
A general understanding of tactical network and communications systems
Demonstrated experience managing multiple simultaneous tasks and competing priorities
ERP system data entry experience
Excellent interpersonal and communication skills
Must have a United States security clearance or be able to obtain one
Preferred Qualifications
Master's degree in Business Administration, Project Management, or a similar field
ERP system entry experience with Infor, Cloud Suite Industrial
Program Management certifications (PMP)
Demonstrated experience working with the customer base for a United States Department of Defense (DoD) contractor
Company Overview
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.
