As a Fraud Risk Strategic Analytics Manager, you'll perform analysis and drive changes needed to manage and deploy small business fraud strategies. The team operates in a very fast paced environment and requires rapid response time to emerging issues, giving you the the opportunity to leverage your strong analytical, communication and problem solving skills. A sense of urgency, effective time management and being detail oriented will be key.
Responsibilities:
Perform analysis of fraud strategies to evaluate their effectiveness in preventing loss while minimizing operational expense and optimizing the customer experience
Communicate across partner teams and at all levels, presenting strategies for approval and obtaining executive buy-in
Manage deliverables needed to implement strategies by working with stakeholders to design solutions, develop requirements and test their implementation
Monitor strategies to identify emerging attacks and trends and make changes to reduce losses and false positives
Develop a roadmap to improve fraud prevention capabilities including identification of new tools and data sources
Ensure compliance with existing control structure while also driving future enhancements
Qualifications:
Degree from an accredited college/university, preferable in a quantitative discipline
5+ years of experience in a Risk Management or quantitative role, preferably in credit cards or financial services
Working knowledge of detection & mitigation practices for fraud types, Including Identity Theft and Verifiction, First Party Fraud and Account Take Over
Experience with SAS and SQL• Ability to query large amounts of data and transform the raw data into actionable management information
Strong written and oral communication skills
Experience delivering presentations and recommendations to business partners and senior leaders
Ability to independently develop strategies and work across functions to drive solutions
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.