Communications Manager, Regional Media and Market Support
The world-class Communications Team at JPMorgan Chase is seeking an experienced professional to lead and coordinate efforts to tell the firm's story in Pennsylvania, Delaware and Southern New Jersey. The audiences include all forms of media, employees and clients, and local opinion leaders.
Based in Philadelphia, Wilmington or within the region, this individual will work closely with communications colleagues from the firm's businesses and corporate groups to localize information that reinforces the value JPMorgan Chase brings to its communities. He or she will also ensure that our local leaders are engaged in high-profile local community activities, our employees understand and share in our local community engagement, and our communities know about our work.
JOB SUMMARY:
In assigned markets:
Protect and enhance our reputation passionately.
Develop the communications strategy to proactively tell the firm's story with our customers, employees and local influencers.
Serve as our firm's spokesperson, and establish and maintain relationships with key media outlets.
Serve as counsel to our leaders on media, reputation and other communication- and community-related issues.
Lead internal and external communications in responding to local emergencies.
Engage fully in our local leadership teams.
Serve as reporter/editor to gather and organize employee communication content.
Travel to key markets as needed and appropriate.
Do the right thing for our customers and employees, and ensure colleagues do the same.
Minimum of seven years of experience in a combination of media, executive communications or public relations. Experience at JPMorgan Chase or other Fortune 500 company preferred.
Required skills:
Passionate story-teller
Ability to think like a customer and advocate for customers and the community
Superb written and verbal communications skills
Strong interpersonal, networking and presentation skills
Ability to communicate clearly and concisely
Ability to manage large-scale, complex projects with discipline and precision
Experience in use of social media for communications
Creativity and ability to generate big, new ideas and take (smart) risks
Speed, flexibility, adaptability and ability to work under pressure in a fast-paced environment
Outstanding judgment, problem-solving ability and resourcefulness
Unquestioned ethics
Ability to work independently with little direction, and self-motivate
Strong command of and experience with consumer financial services preferred.
Degree in Journalism or Communications required
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
