Director of Operations & Delivery - U.S. Patent and Trademark Office (USPTO)

Job Location

US-VA-McLean

Overview

Design. Disrupt. Repeat.

Are you a leader? Energetic? Want to spend more time focused on your clients? Want to work with a great group of people in a growing company? If so...read on. Are you intersested in beingan agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is seeking a Director of Operations & Delivery - U.S. Patent & Trademark Office (USPTO)who is excited with delivering solutions and outcomes. Ideal future Steampunks will thrive working with clients in a consultative capacity and will have experience leading, driving results, and growing impact and capabilities to make our clients lives better.

Some things you can tell us about at your interview:

How you grow leaders and grow team to be self-organizing, motivated, and client focused
• What you think "client delight" means


• Your experience in Agile, Human Centric Design, and DevSecOps


• Experience in Project and Program Management


• How you interface and engage with all levels of a team, mentor them, and lead them


• How you want to be different that the rest.....

Contributions

You will lead the execution and delivery of work within this client space and, over time, grow leaders and larger and larger teams to build a delivery sector that delights our clients. You must have a proven track record of leading and delivery in a client environment.

You will also:

• Serve as the leader, accountable for completion of team delivery efforts including quality oversight and client acceptance


• Assist in the managemet of the P&L of the sector of business you deliver


• Have an entrepreneurial desire to build a business


• Fosters and promote innovative thinking across the client environment


• Build and maintain client relationships, developing a strategic vision for clients and internal teams


• Handle challenging client situations and offer technical and business guidance & direction to client executives


• Manage staff and monitor performance and training needs to create skills expansion and career advancement opportunities


• Want to be constantly learning and evolving!


• Be willing to roll-up your sleeves when necessary to deliver (especially at the beginning of our growth)!


• Want to do something different, and build a company around postive disruption of the status quo

Qualifications

Preferred:

• US Citizen


• Located in Washington DC Metro Area


• 10+ Years leading in consulting services


• An entrepreneurial desire to build a business


• Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders in solving client issues


• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills


• Strong interpersonal skills, customer-centric attitude, and a desire to foster and support cultural diversity


• Proven team player and team builder


• Strong organizational and analytical skills


• Experience working with Human Centered Design


• A degree or equivalent experience and a proven background in consulting and project management


• PMP, Scrum Master certification preferred


• Federal Clearance Prefered (Ability get one is required)

About steampunk

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Steampunk participates in the E-Verify program.

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