Warranty Technician at thyssenkrupp Bilstein of America Inc

Posted in General Business 25 days ago.

Type: Full-Time
Location: Hamilton, Ohio

Job Description:

The Warranty Technician is responsible for providing technical teardown and analysis of shock absorbers that potentially have caused performance failure modes. • Receives in failed or damaged shock absorbers from internal or external customers.• Performs visual, performance, noise and tear down analysis of shock absorbers in order to identify the root cause of the performance failure modes.• Performs microscopic analysis on components to investigate any abnormalities and causes for assembly failure.• Documents and maintains records of all analysis performed. (Including; Internal and External Databases)• Communicates and presents summary findings to Quality & Engineering teams.• Accesses and analyzes available data from production failures to identify any trends.• Performs daily documented analysis of production failures and assemblies in compliance with print specifications in a timely manner, in order to determine proper corrective action. Assures time-sensitive deadlines for analysis and determination are met.• Determines failure modes and root causes by utilizing safe tear-down and testing of returns, microscopic examination of components, data recording, and photography / analysis.• Experience in suspension components with strong mechanical aptitude and ability to teardown automotive components.• Experience using various test equipment and gauges (e.g. calipers, micrometers, height gauge, Performance testers, etc.).• Knowledge of Metrology, GD&T, Blueprints, Measuring Techniques, Calibrations, Traceability, Quality Standards and ISO Standards.• Experience using various hand tools and possesses good hand-eye coordination with ability to perform detailed work with a strong attention to detail and quality.• Demonstrated knowledge of basic math, including working with decimals, and strong mechanical aptitude.• Proven ability to effectively communicate technical information in one-on-one & small group situations to Customers, clients, & others.• Position requires the ability to work flexible hours and required overtime to support production demands.• Highly organized with ability to work independently as well as part of a team.It is thyssenkrupp Bilstein of America's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact the Human Resources department at the Hamilton Plant. thyssenkrupp Bilstein of America is an equal opportunity/affirmative action employer.In the United States, BILSTEIN of America employs approximately 750 extremely focused, driven and passionate employees in four different locations: San Diego, CA, Mooresville, NC, Troy, MI and our only North American production and headquarters facility in Hamilton, OH. This 24/7 facility uses the newest technology to assemble the majority of our shock-absorber production for three separate yet integral production groups - Original Equipment (OE), Aftermarket (AM) and Special Purpose Vehicles (SPV). We work with our customers to provide the right system for the desired ride - from passive monotube shock absorbers to those that are adjustable, we have you covered for the optimal driving experience.Throughout the world, the name BILSTEIN assures our customers that they are purchasing the very latest in technology and innovation when it comes to shock absorbers. We have created solutions in balancing the needs of safety, suspension design and driving comfort for over 100 years. Part of the thyssenkrupp family of companies, our technology is unique in the way it reduces the vibrations of the vehicle springs to provide optimized road contact, ensuring the smoothest of rides.