Job Description:

High Performance Computing Application Analyst

  

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Job Description:

   

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. We aim to ensure our valued clients have the most effective solution to suit the demands on a dynamic and fast-paced, modern business and the expertise to achieve maximum business benefit.

In this role, you will provide expert technical leadership and execution, and be supporting HPE’s mission-critical customers, providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE’s cutting edge high performance computing solution.

Working at the direction of customer, you will respond directly to customer requests and assignments, and provide technical and operational leadership and guidance as needed.

Ability to obtain a U.S. Department of Energy security clearance (Q clearance) active or have held one in the past 3 years; if previous clearance, must not foresee a problem with it being reinstated. Duties require US Citizenship.

 

Responsibilities:

In this role, you will:

• Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents


• Maintain system software and firmware revisions, including patches, updates, and OS upgrades


• Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution


• Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues


• Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required


• Manage software issues for both the system and user applications, submitting and tracking bugs as required


• Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications

Knowledge and Skills:

• DOE Q Clearance required


• Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security


• Ability to lead and work effectively in a team environment


• Knowledge with parallel application development, porting and performance analysis and optimization


• Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred


• Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed


• Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines


• Experience with project planning and management, process management, and team or project leadership preferred


• Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing


• Occasional travel for training is required

 

We offer:

• A competitive salary and extensive social benefits


• Diverse and dynamic work environment


• Work-life balance and support for career development


• An amazing life inside the element! Want to know more about it?
  
   

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. 

#HPEClearedJobs 

Job:

Services

Job Level:

Specialist

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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