Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

Speak with people across the country who have expressed an interest in a mortgage, help them select the right products, and close sales.

Principal Duties

• Provides superior customer service skills by responding to company-provided leads in a timely manner from: internet, direct mail campaigns, radio ads, referrals or other special marketing campaigns


• Originates first home mortgages and refinance loans


• Takes mortgage loan applications by phone and prepares effective loan proposals


• Engages with consumers, determines their needs and offers the appropriate products


• Meets individual monthly sales goals


• Obtains all necessary information to close the loan in a timely manner, including but not limited credit reports, income verification, appraisals, lien searches, etc.


• Stays informed of developing trends in the mortgage industry


• Provides superior customer service


• Maintains compliance with company Code of Conduct


• Other duties as directed


• Possesses the desire to either be a Sales Manager in the future and/or willing to participate in company projects when requested.


• Willing to mentor new employees when asked.

Education and Experience Requirements

• At least 3 years of purchase and/or refinances (non-relationship) lending experience. 25% of their overall production during that period would have to fall into those buckets.


• NMLS SAFE ACT/UST Compliant, licensed preferred but not necessary.


• Must have experience utilizing persuasive, selling communication skills


• Must maintain mortgage licenses by completing mandatory annual continuing education

Knowledge, Skill and Ability Requirements

• Demonstrated ability to connect quickly with people in an outgoing, friendly manner


• Must possess the ability to work efficiently and accurately

Company Perks :
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 8 Paid Holidays
• Casual Workplace
• Employee Engagement Activities

Company Benefits :
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
• Pet Insurance!

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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