Help facilitate planning and execute the daily operations and sales of the rental center
Develop and maintain strong relationships with customers in order to gain repeat business
Leverage Sales Managers in identifying and building relationships with prospective and current customers
Assess and coordinate proper rental equipment for customers
Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
Assist with inventory control of all assets, both parts and fleet
Coordinate with service department to facilitate make ready of rental, sales, and demo needs
Perform other duties, assignments and special projects as required.
Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
Must be willing and able to answer calls on company provided cell phone outside of working hours.
Must be willing and able to travel 15%
Requirements
1-year customer service in a heavy equipment/machinery environment.
1-year of sales experience in an equipment or parts environment.
Ability to tow non-commercial trailer mounted equipment behind a ¾ or 1-ton truck
Ability to safely operate a forklift to maneuver and load equipment on trucks.
Hands-on mechanical aptitude ability
Proficient in MS Word, Excel, Outlook and JDEdwards (Oracle based)
Possess the ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure, all while maintaining attention to detail and quality
Excellent oral and written communication skills
Valid driver’s license
Experience
Required
1 year(s): Customer service in a heavy equipment/machinery environment