Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
The job responsibilities for this position will include the following:
Timely and accurately analyze and address coverage issues under cyber policies;
Conduct timely and effective investigations through appropriate use of internal and external resources that are in compliance with Financial Lines Best Practices protocols;
Effectively document all relevant events in a timely and efficient manner as case facts are developed, to include an evaluation of liability, damages and exposure;
Set timely and accurate indemnity and expense reserves. Manage reserves throughout the life cycle of each claim with appropriate documentation supporting any reserve changes;
Complete timely and concise claim reports;
Oversee defense counsel and vendors throughout the life of the claim.
May need to travel to and attend meetings, mediations, settlement conferences and trials as needed;
Build and maintain relationships with external and internal customers to include insureds, counsel, and producers;
Proactively manage a claim inventory of primary files in accordance with Financial Lines Best Practices;
Adhere to all statutory regulations and Unfair Claims Practices Acts requirements.
Competencies/Skills Required:
Articulate in both written and oral communication;
Demonstrated ability to deliver high caliber customer claim service in a fast-paced environment;
Advanced listening and negotiation skills;
Advanced knowledge of and attention to detail in, insurance coverage and contracts;
Strong investigative and analytical skills;
Strong organizational skills to manage a claim inventory independently;
Strong interpersonal skills and ability to cultivate and maintain business relationships with a wide spectrum of people internally and externally;
Strong collaboration skills,
Education & Experience:
Juris Doctorate a plus but not required.
6-8 years of claims handling or similar experience.
Prior cyber claim handling experience a plus.
Some travel may be required
Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.
